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Be sure the employee understands your expectations and you’ve given them plenty of opportunity to meet expectations. Any action you take should not come as a surprise to the employee. Decide what is best for the organization, whether it’s to reassign this person, to redesign the job, or to terminate.
Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.