eLearning Course
An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)
Managing for Peak Performance
New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.
Learning Path & Details
- Leadership
- Type: Interactive Tools
- Audience: Managers / Supervisors
- Level: Intermediate
- Seat Time: 15 Minutes
- Available As: Hosted eLearning, eLearning
Topics
Suggested Industry Usage
Competencies
- Developing Core Leadership Skills
- Leading and Managing for Peak Performance
Learning Objectives
- Understand how to effectively work with an employee who lacks necessary job skills.
- Using a step-by-step process to successfully engage and communicate the issue at hand.
Interactivity
- Audible Narration
- Integrated Video
- Interactions and Activities
- Downloadable Job Aid
- Downloadable FAQ
Buying Options
Training Files (1)
| Type | Time/Pages | Language | ||
|---|---|---|---|---|
| eLearning Course | – | English | Demo |
Additional Information
State the problem in specific terms and make sure the employee clearly understands the performance expected. Be sure the employee agrees the lack of job skills is a problem. This is an important step before moving on. Discuss, agree on, and write down specific actions to be taken to solve the problem. Ask for a commitment to these goals. Offer training or special help. Then get a commitment to solving the problem.
Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.
More From the Series: Managing Essentials™
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