Conflict 101™ (eLearning Classic)
Conflict Resolution for Positive Results
If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
Learning Paths & Details
Suggested Industry Usage
- Creating a Collaborative Environment
- Developing Core Leadership Skills
- Developing Critical Work Skills
- Learn how to handle conflict and arrive at a successful outcome.
- Reduce stress and frustration during conflicts.
- Identify four key strategies to deal with conflict.
- Audible Narration
- Linear Navigation
- Integrated Video
- Interactions and Activities
Training Files (1)
Trainer Comments: Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the fight, flight or freeze conflict model.