Conflict Clock™ (eLearning Signature)
Signature Course ID: 1477

Conflict Clock™ (eLearning Signature)

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Resolving Workplace Conflict

Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

Additional Information

When conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.

More From the Series: Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

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Category & Details

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits

Learning Objectives

  • Reduced stress and frustration: You’ll will have the competence and confidence to address conflicts in a positive and proactive manner.
  • Increased effectiveness: You will be armed with knowledge and skills that will help you break conflict response patterns that damage relationships and lead to poor problem solving.
  • More respect and recognition within the workplace: People who manage conflicts well will be regarded as superior performers by others in your workplace.
  • Increased job and personal satisfaction: As you use your new response skills, you will develop greater confidence in your abilities to solve problems, and your job satisfaction will increase.

Interactivity

  • Audible Narration
  • Linear Navigation
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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