Programs Resource Definitions

Everybody Wins: How to Turn Conflict into Collaboration (eLearning Program)

Signature Course ID: 697

Everybody Wins: How to Turn Conflict into Collaboration (eLearning Program)

Conflict Resolution

Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. The problem is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. It depends on how we view it, our own skills at handling it and our ability to deal with it.

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Everybody Wins: How to Turn Conflict into Collaboration

eLearning Course

Everybody Wins: How to Turn Conflict into Collaboration

Additional Information

Improve productivity by turning conflict in to collaboration. Great for getting everyone working together instead of pulling against one another. Learn a resolution model that works for a range of conflict situations.

More From the Series: Everybody Wins: How to Turn Conflict into Collaboration™

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Category & Details

Personal Performance
Type: Signature Course
Audience: Employees / Staff
Level: Foundational
Seat Time: 40 Minutes

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Topics

Competencies

Creating a Collaborative Environment

Learning Objectives

Identify why conflict in the workplace happens.
Describe how emotions and responses to a conflict can impact the situation.
Identify the five different ways people deal with conflict.
Use the "Everybody Wins" approach in a conflict situation.

Interactivity

Audible Narration
Linear Navigation
Integrated Video
Pre-Assessment
Post-Assessment

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