Everyday Leadership™ (Advantage Course)

Using realistic workplace situations, Everyday Leadership™ will empower your leaders to mentor and coach and even be an ally for others - employees, customers, and vendors.

Each situation gives a real-life view of one of these everyday issues. We’ll walk through the situations and provide insight and tips on tackling them. Situations covered in this course include:

• How inconsistent communication can cause productivity and relationship issues
• How our actions determine how well we service and keep our customers
• How our actions determine how well we interact with our internal customers
• The importance of treating others with dignity and respect
• Tackling performance and stereotype issues
• How diversity is a powerful tool for innovation
• How possible age discrimination can hurt team cohesion and communication
• How our actions can bring into question ethics and compliance to workplace policies