Got Sales?™ Communication
Successful Communication & Active Listening
Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication. By the end of this course, you will be able to identify the importance of communication, and the techniques for effective communication.
Learning Path & Details
- Personal Performance
- Type: eLearning - LearningBytes®
- Audience: General
- Level: Foundational
- Seat Time: 25 Minutes
- Available As: Hosted eLearning, eLearning
Suggested Industry Usage
Competencies
- Developing High-Performing Work Habits
- Sales Performance
- Sales Training
Learning Objectives
- Identify the importance of communication
- Identify the techniques for effective communication
- Confidently display interpersonal communication skills
Interactivity
- Audible Narration
- Branching
- Interactions and Activities
- Pre-Assessment
- Post-Assessment
- Audio Conversations
Buying Options
Training Files (1)
| Type | Time/Pages | Language | ||
|---|---|---|---|---|
| eLearning Course | – | English | Demo |
Additional Information
Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication. By the end of this course, you will be able to identify the importance of communication, and the techniques for effective communication.
Communication is the core one-on-one verbal and written skills a salesperson must have to successfully complete customer interactions. This course does a great job demonstrating interpersonal communication skills, which are the skills used when engaged in face-to-face or telephone communications.
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