Got Sales?™ Customer Business Understanding
Understanding Customer Needs
Customer business understanding is the preparation, study, and questioning required to determine and document the unique business issues for a specific customer. This includes developing solutions tailored to the customer’s individual business requirements. understanding the nuances of the customers you serve can be challenging. The techniques in this course are designed to help you with this task.
Learning Path & Details
Suggested Industry Usage
- Developing High-Performing Work Habits
- Sales Performance
- Sales Training
- Identify the importance of continuous learning
- Identify the techniques for continuous learning on the job
- Audible Narration
- Linear Navigation
- Interactions and Activities
- Audio Conversations
Training Files (1)
Continuous learning is the motivation and ability to take responsibility for ongoing learning and personal development in job-related knowledge and skills. By the end of this course, you will be able to identify the importance of continuous learning and the techniques that will enable you to continually learn on the job.
Trainer Comments: Foster customer relationships and to recommend solutions to meet each customer’s unique business needs. In order to do so, you must truly understand the customer’s business – what makes them tick, and how they use your solutions to meet their needs and achieve their goals.