Recently Updated
eLearning Course

Got Sales?™ Handling Objections

Overcoming Sales Objections

Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.

Learning Path & Details

Competencies

  • Developing High-Performing Work Habits
  • Sales Performance
  • Sales Training

Learning Objectives

  • Identify why handling objections is important
  • Identify the three common types of objections
  • Identify the three-step model for overcoming objections

Interactivity

  • Audible Narration
  • Linear Navigation
  • Interactions and Activities
  • Post-Assessment
  • Audio Conversations

Buying Options

Request a Quote

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
Sign In to Request a Quote

eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
Configure

eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
Configure

Training Files (1)

TitleTypeTime/PagesLanguage 
eLearning CourseEnglishDemo

Additional Information

Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them. Think of an objection as a gift from the customer. Objections require an emotional investment, and few customers will go through the work of articulating an objection unless they’re truly considering what you have to offer.

Think of an objection as a gift from the customer. Objections require an emotional investment, and few customers will go through the work of articulating an objection unless they’re truly considering what you have to offer.


Related Programs & Training Ideas