Got Sales?™ Outbound Telephone Selling Techniques
LearningBytes® Course ID: 1972

Got Sales?™ Outbound Telephone Selling Techniques

Mastering Telephone Sales

Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

Additional Information

Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

A key requirement for successful outbound telephone selling is the ability to generate interest. Chances are, when you call a customer, you’re interrupting their day. What you have to offer must be compelling enough for the customer to put aside what they were doing and have a conversation with you.

Related Programs & Training Ideas

Category & Details

Competencies

  • Sales Performance
  • Sales Training

Learning Objectives

  • Identify the importance of Outbound Telephone Selling Techniques
  • Identify the techniques for Outbound Telephone Selling

Interactivity

  • Audible Narration
  • Linear Navigation
  • Interactions and Activities
  • Post-Assessment
  • Audio Conversations
  • Downloadable Job Aid

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