Got Sales?™ Outbound Telephone Selling Techniques
Mastering Telephone Sales
Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
Learning Path & Details
- Personal Performance
- Type: eLearning - LearningBytes®
- Audience: General
- Level: Foundational
- Seat Time: 22 Minutes
- Available As: Hosted eLearning, eLearning
Topics
Suggested Industry Usage
Competencies
- Sales Performance
- Sales Training
Learning Objectives
- Identify the importance of Outbound Telephone Selling Techniques
- Identify the techniques for Outbound Telephone Selling
Interactivity
- Audible Narration
- Linear Navigation
- Interactions and Activities
- Post-Assessment
- Audio Conversations
- Downloadable Job Aid
Buying Options
Training Files (1)
| Type | Time/Pages | Language | ||
|---|---|---|---|---|
| eLearning Course | – | English | Demo |
Additional Information
Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
A key requirement for successful outbound telephone selling is the ability to generate interest. Chances are, when you call a customer, you’re interrupting their day. What you have to offer must be compelling enough for the customer to put aside what they were doing and have a conversation with you.
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