eLearning Course

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

Managing to Improve Performance

New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.

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Learning Path & Details

Leadership
Type: Interactive Tools
Audience: Managers / Supervisors
Level: Intermediate
Seat Time: 15 Minutes
Available As: eLearning, Hosted eLearning

Topics

Suggested Industry Usage

Competencies

Developing Core Leadership Skills
Leading and Managing for Peak Performance

Learning Objectives

Understand how to effectively work with an employee who works hard but doesn’t get the results you want.
Using a step-by-step process to successfully engage and communicate the issue at hand.

Interactivity

Integrated Video
Interactions and Activities
Downloadable Job Aid
Downloadable FAQ

Buying Options

eLearning - Client Hosted The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.	Login to Request a Quote

Training Files (1)

English

Title	Type	Time/Pages	Language
An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series) eLearning File	eLearning Course	–	English	Preview

Additional Information

Tell the employee, with specific examples, where results fell short and what results were expected. Tell the employee your expectations for the job. Ask for feedback and listen carefully to find out what’s not being done and why. There may be more than one "gray area" in the employee’s understanding of what’s expected. Discuss and agree on an action plan for what the employee will do to get the results you want.

When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.