eLearning Course
An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)
Managing to Improve Performance
New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.
Learning Path & Details
- Leadership
- Type: Interactive Tools
- Audience: Managers / Supervisors
- Level: Intermediate
- Seat Time: 15 Minutes
- Available As: eLearning, Hosted eLearning
Suggested Industry Usage
Competencies
- Developing Core Leadership Skills
- Leading and Managing for Peak Performance
Learning Objectives
- Understand how to effectively work with an employee who works hard but doesn’t get the results you want.
- Using a step-by-step process to successfully engage and communicate the issue at hand.
Interactivity
- Integrated Video
- Interactions and Activities
- Downloadable Job Aid
- Downloadable FAQ
Buying Options
Training Files (1)
| Title | Type | Time/Pages | Language | |
|---|---|---|---|---|
| eLearning Course | – | English | Demo |
Additional Information
Tell the employee, with specific examples, where results fell short and what results were expected. Tell the employee your expectations for the job. Ask for feedback and listen carefully to find out what’s not being done and why. There may be more than one "gray area" in the employee’s understanding of what’s expected. Discuss and agree on an action plan for what the employee will do to get the results you want.
When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.
More From the Series: Managing Essentials™
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