Managing Essentials™: An Employee Who Engages in Harmful Gossip
Interactive Tools ID: 2590

Managing Essentials™: An Employee Who Engages in Harmful Gossip

Confronting Workplace Gossip

You have an employee who engages in harmful gossip on the job. It's impacting the team - both in productivity and morale. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

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Additional Information

State the problem using specific examples of how and why this kind of behavior is harmful. Ask the employee to give their viewpoint and listen. Get agreement that problems have resulted from the gossip. Tell the employee clearly that you expect no more negative comments or gossip about others. This includes innuendoes either spoken or inferred by a facial expression, body language, or tone of voice. Then get a commitment that the behavior will stop.

Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.

More From the Series: Managing Essentials™

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Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to effectively work with an employee who gossips or participants in workplace gossip.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Interactivity

  • Integrated Video
  • Interactions and Activities
  • Downloadable Job Aid
  • Downloadable FAQ

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