Managing Essentials™: An Employee with a Poor Attitude
Interactive Tools ID: 2623

Managing Essentials™: An Employee with a Poor Attitude

Cultivating a Positive Attitude in Employees

Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. You have several team members come to you complaining about a co-worker who is always a "Negative Nelly" for any new project idea. What do you do? There are five steps you can take to help the situation.

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Additional Information

Poor attitudes are one of the most subtle and insidious problems that managers have to deal with. Dealing with them properly, in a timely manner, and with great care is critically important. Not handling them is a lot like a virus in a computer. It’ll continue to create a problem until it is corrected. As in any management situation, give the person a lot of recognition for improvement. And, of course, always treat the person with great care and respect.

Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.

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Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Effectively work with an employee with a poor attitude towards workplace colleagues and coworkers.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Interactivity

  • Integrated Video
  • Interactions and Activities
  • Downloadable Job Aid
  • Downloadable FAQ

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