ProgramsResource Definitions
TrainingBriefs® Active Listening
TrainingBriefs® Course ID: 2133

TrainingBriefs® Active Listening

Listening to Understand

You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.

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TrainingBriefs® Active Listening
eLearning Course

TrainingBriefs® Active Listening

eLearning File

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Additional Information

Your goal as an active listener is to truly understand the speaker’s perspective and to communicate that understanding back to the speaker.

More From the Series: TrainingBytes® Achieving Communication Excellence

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Categories & Details

Also Available as

Listen Up! (from Achieving Communication Excellence)
Video Vignettes
Listen Up! (from Achieving Communication Excellence)

Topics

Competencies

  • Developing Critical Work Skills

Learning Objectives

  • Gain valuable information and understanding.
  • Foster teamwork and respect.
  • Build strong relationships.
  • Give input into decisions.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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