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TrainingBriefs® Did I Just See That?
TrainingBriefs® Course ID: 3243

TrainingBriefs® Did I Just See That?

NEW

Delivering Outstanding Customer Service

Great customer service is the backbone of any successful business. Companies that go above and beyond to meet their customers' needs don’t just make a sale... they build lasting relationships. This course explores the impact of our actions and the difference we can make. It reminds learners that there's always an opportunity to do more and improve the experience for every customer we serve.

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Training Briefs® Did I Just See That?
eLearning Course

Training Briefs® Did I Just See That?

eLearning File
NEW

Buying Options

eLearning - Sollah Hosted $9.00 (Minimum 100 learners)

The course will be uploaded to Sollah's LMS for easy learner and admin access. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

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eLearning - Client Hosted $8.00 (Minimum 100 learners)

The course will be packaged and delivered for use on your LMS. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

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Please contact us using this form. We'll answer your questions and provide a timely quotation. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

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Additional Information

As leaders, it’s our responsibility to be a strong advocate for our customers. Sometimes, that means stepping in to guide or correct an employee, or offering additional support and training where needed.

By consistently going the extra mile and treating our customers with the care they deserve, we can build lasting relationships. These loyal customers will choose us over the competition, fueling our business growth and creating new opportunities for everyone on the team.

More From the Series: Everyday Leadership™

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Categories & Details

Topics

Competencies

  • Developing High-Performing Work Habits

Learning Objectives

  • Understand the importance of advocating for our customers.
  • Learning that leadership responsibilities often include coaching our employees to go the extra mile for customers (this includes both internal and external customers).

Interactivity

  • Audible Narration
  • Interactions and Activities
  • Post-Assessment

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