eLearning Course
TrainingBriefs® The Importance of Empathy
Leading with Empathy
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace! This course will teach you that there are three basic types of empathy.
Learning Path & Details
- Leadership
- Type: eLearning - TrainingBriefs®
- Audience: Managers / Supervisors
- Level: Foundational
- Seat Time: 7 Minutes
- Available As: Hosted eLearning, eLearning
Topics
Suggested Industry Usage
Competencies
- Creating a Collaborative Environment
- Developing Critical Work Skills
- Leading and Managing for Peak Performance
Learning Objectives
- Learn the definition and impacts of empathy towards others.
- Understand the three types of empathy.
- Learn that empathy is a powerful tool to build and maintain relationships – both inside and outside the workplace!
Interactivity
- Audible Narration
- Linear Navigation
- Integrated Video
- Post-Assessment
Buying Options
Training Files (1)
Type | Time/Pages | Language | ||
---|---|---|---|---|
eLearning Course | – | English | Demo |
Additional Information
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position.
It’s a powerful tool to build and maintain relationships – both inside and outside the workplace!