Search eLearning Library for: Conflict Resolution
Conflict Clock™ (eLearning Signature)
Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.
eLearning - Signature Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills, Professionalism Foundational 35 Minutes
Managing Generations: M.E.E.T. for Respect in the Workplace™ (eLearning Signature)
With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.
eLearning - Signature Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Micro-Inequities/Micro-Aggressions, Professionalism, Unconscious / Hidden Bias Intermediate 30 - 45 minutes
TrainingBriefs® Tackling Conflict Between Employees
A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?
eLearning - TrainingBriefs® Leadership Management, Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)
This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.
eLearning - Signature Ethics & Compliance Compliance, Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Intermediate 20 Minutes
Conflict 101™ (eLearning Signature)
If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
eLearning - Signature Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Effective Leadership, Professionalism Foundational 35 Minutes
Taking TIME to Lead™
As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
eLearning - Signature Leadership Conflict Resolution, Communication, Interpersonal Skills, Successfully Leading Others, Management Intermediate 30 Minutes
Conflict Clock™ for Managers & Supervisors
Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
eLearning - Signature Leadership Conflict Resolution, Communication, Interpersonal Skills, Professionalism Intermediate 30 Minutes
Everybody Wins: How to Turn Conflict into Collaboration (eLearning Program)
Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. The problem is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. It depends on how we view it, our own skills at handling it and our ability to deal with it.
eLearning - Signature Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Foundational 40 Minutes
How to Solve Conflict Between Employees (Managing Essentials™ Series)
New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.
Interactive Tools Leadership Conflict Resolution, Successfully Leading Others, Management, Problem Resolution, Professionalism Intermediate
TrainingBriefs® Conflict… Can’t You Just Deal with It?
New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.
eLearning - TrainingBriefs® Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Effective Leadership, Learning Reinforcement Foundational 5 Minutes
TrainingBriefs® Let’s M.E.E.T.™ to Resolve Issues
New Micro-Learning! It's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Personal Performance Conflict Resolution, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 8 Minutes
TrainingBriefs® When Peers Collide
New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.
eLearning - TrainingBriefs® Personal Performance Interpersonal Skills, Communication, Learning Reinforcement Foundational 5 Minutes
Got Performance?® Dealing With Peer-to-Peer Conflict
When we have a conflict at work, a natural reaction is to ignore the problem or wait for it to go away. This approach to conflict creates a “lose-lose” situation for you, your coworker, and your employer. After completing this module, you will be better equipped to see past the conflict and work to address the real issues. You will also learn a step-by-step approach to resolving conflict.
eLearning - LearningBytes® Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism Foundational 12 Minutes
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work (eLearning Program)
This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. There is also a manager eLearning course available.
eLearning - Signature Ethics & Compliance Harassment Prevention, Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Foundational 40 Minutes
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers
This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
eLearning - Signature Ethics & Compliance Harassment Prevention, Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Intermediate 45 Minutes
Got Respect?® The Gender Difference
This eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.
eLearning - LearningBytes® Leadership, Personal Performance Respect / Respectfulness, Collaboration, Communication, Interpersonal Skills, Professionalism Foundational 15 Minutes
Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™
The work-life balance issue can be one that leads to conflict between managers and employees due to differing viewpoints and job expectations. As a manager, you need to understand your employees and their differing priorities while ensuring the work gets done in your department.
eLearning - LearningBytes® Leadership Conflict Resolution, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism Intermediate 12 Minutes
Got Performance?® The Brighter Side of Conflict
In this eLearning module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing this module you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.
eLearning - LearningBytes® Leadership, Personal Performance Conflict Resolution, Communication, Professionalism Intermediate 12 Minutes
Coaching and Feedback Essentials: An Advantage eLearning Course
This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
eLearning - Advantage Leadership Coaching & Mentoring, Collaboration, Conflict Resolution, Interpersonal Skills, Management Intermediate 40 minutes
The Oh Series™ Everyday Workplace Ethics (eLearning)
We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.
eLearning - Signature Ethics & Compliance Ethics & Integrity, Collaboration, Compliance, Conflict Resolution, Problem Resolution Foundational 30 Minutes