ProgramsResource Definitions

Search Course Library

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

No Problem! Serving Others with Respect™ (eLearning)
Signature Course ID:3004

No Problem! Serving Others with Respect™ (eLearning)

Topic: Customer Service

Popular

Open Mind, Open World: Improving Intercultural Interactions™ (eLearning Signature)
Signature Course ID:898

Open Mind, Open World: Improving Intercultural Interactions™ (eLearning Signature)

Topic: Effective Communication

Popular

TrainingBriefs® Competing Customer Service Priorities
TrainingBriefs® Course ID:2068

TrainingBriefs® Competing Customer Service Priorities

Topic: Customer Service

TrainingBriefs® Diffusing Customer Emotions
TrainingBriefs® Course ID:2033

TrainingBriefs® Diffusing Customer Emotions

Topic: Customer Service

Got Sales?™ Time Management
LearningBytes® Course ID:1731

Got Sales?™ Time Management

Topic: Time Management

Got Sales?™ System Proficiency
LearningBytes® Course ID:1970

Got Sales?™ System Proficiency

Topic: Sales & Selling

Got Sales?™ Territory Planning
LearningBytes® Course ID:1973

Got Sales?™ Territory Planning

Topic: Sales & Selling

Got Sales?™ Sales Opportunity Management
LearningBytes® Course ID:1974

Got Sales?™ Sales Opportunity Management

Topic: Sales & Selling

Got Sales?™ Relationship Development
LearningBytes® Course ID:1647

Got Sales?™ Relationship Development

Topic: Customer Service

Got Sales?™ Outbound Telephone Selling Techniques
LearningBytes® Course ID:1972

Got Sales?™ Outbound Telephone Selling Techniques

Topic: Sales & Selling

Got Sales?™ Opportunity Generation
LearningBytes® Course ID:1968

Got Sales?™ Opportunity Generation

Topic: Sales & Selling

Got Sales?™ Handling Objections
LearningBytes® Course ID:1697

Got Sales?™ Handling Objections

Topic: Sales & Selling

Got Sales?® Cross-Selling and Up-Selling
LearningBytes® Course ID:1663

Got Sales?® Cross-Selling and Up-Selling

Topic: Sales & Selling

Got Sales?™ Continuous Learning
LearningBytes® Course ID:1734

Got Sales?™ Continuous Learning

Topic: Personal Improvement

Got Sales?™ Consultative Selling
LearningBytes® Course ID:1654

Got Sales?™ Consultative Selling

Topic: Sales & Selling

Got Sales?™ Closing The Sale
LearningBytes® Course ID:1658

Got Sales?™ Closing The Sale

Topic: Sales & Selling

Got Sales?™ Communication
LearningBytes® Course ID:1689

Got Sales?™ Communication

Topic: Effective Communication

Got Sales?® Qualifying
LearningBytes® Course ID:1643

Got Sales?® Qualifying

Topic: Sales & Selling

Got Sales?® Account Development
LearningBytes® Course ID:1969

Got Sales?® Account Development

Topic: Sales & Selling

Whale Done!™ in Action (eLearning Signature)
Signature Course ID:702

Whale Done!™ in Action (eLearning Signature)

Topic: Effective Leadership

Updated

Got Compliance?™ Unintended Ethical Dilemmas
LearningBytes® Course ID:1324

Got Compliance?™ Unintended Ethical Dilemmas

Topic: Ethics & Integrity

TrainingBriefs® Ethical Choices - The Competition
TrainingBriefs® Course ID:2349

TrainingBriefs® Ethical Choices - The Competition

Topic: Ethics & Integrity

TrainingBriefs® Selling with Integrity
TrainingBriefs® Course ID:2345

TrainingBriefs® Selling with Integrity

Topic: Ethics & Integrity

TrainingBriefs® Ethical Dilemma - Spreading Rumors
TrainingBriefs® Course ID:2015

TrainingBriefs® Ethical Dilemma - Spreading Rumors

Topic: Ethics & Integrity

TrainingBriefs® Ethical Dilemma - Insider Information
TrainingBriefs® Course ID:2008

TrainingBriefs® Ethical Dilemma - Insider Information

Topic: Ethics & Integrity

TrainingBriefs® Resolving Sales Problems
TrainingBriefs® Course ID:2302

TrainingBriefs® Resolving Sales Problems

Topic: Sales & Selling

TrainingBriefs® Recognizing Sales Opportunities
TrainingBriefs® Course ID:2299

TrainingBriefs® Recognizing Sales Opportunities

Topic: Sales & Selling

Got Sales?™ Product and Solution Understanding
LearningBytes® Course ID:1971

Got Sales?™ Product and Solution Understanding

Topic: Sales & Selling

TrainingBriefs® Behaviors to Improve Customer Service
TrainingBriefs® Course ID:2021

TrainingBriefs® Behaviors to Improve Customer Service

Topic: Customer Service

Got Sales?™ Value Proposition
LearningBytes® Course ID:1718

Got Sales?™ Value Proposition

Topic: Sales & Selling

Got Sales?® Customer Care
LearningBytes® Course ID:1705

Got Sales?® Customer Care

Topic: Customer Service

Got Sales?™ Customer Business Understanding
LearningBytes® Course ID:1644

Got Sales?™ Customer Business Understanding

Topic: Customer Service

Got Leadership?® Ethical Selling
LearningBytes® Course ID:1576

Got Leadership?® Ethical Selling

Topic: Ethics & Integrity

Got Performance?® Diffusing Customer Emotions
LearningBytes® Course ID:1500

Got Performance?® Diffusing Customer Emotions

Topic: Customer Service

Got Performance?® Think Like a Customer
LearningBytes® Course ID:1466

Got Performance?® Think Like a Customer

Topic: Sales & Selling

Got Performance?® When Policies and Service Collide
LearningBytes® Course ID:1424

Got Performance?® When Policies and Service Collide

Topic: Customer Service

Win the S.A.L.E.™ Coaching for Sales Success
Signature Course ID:780

Win the S.A.L.E.™ Coaching for Sales Success

Topic: Sales & Selling

Win the S.A.L.E.™ Supporting the Sale
Signature Course ID:781

Win the S.A.L.E.™ Supporting the Sale

Topic: Sales & Selling

Win the S.A.L.E.™: Putting it All Together
Signature Course ID:778

Win the S.A.L.E.™: Putting it All Together

Topic: Sales & Selling

Whale Done!™ The Power of Positive Relationships (eLearning Program)
Signature Course ID:701

Whale Done!™ The Power of Positive Relationships (eLearning Program)

Topic: Effective Leadership

Win the S.A.L.E.™ One Step at a Time
Signature Course ID:775

Win the S.A.L.E.™ One Step at a Time

Topic: Sales & Selling

A.C.E. It!™ How to Solve Tough Workplace Problems (eLearning Course)
Signature Course ID:707

A.C.E. It!™ How to Solve Tough Workplace Problems (eLearning Course)

Topic: Effective Communication