Search eLearning Library for: eLearning - TrainingBriefs®
Signature 116 courses
TrainingBriefs® 393 courses
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Advantage Plus 6 courses
Safety Classics 105 courses
SafetyBytes® 221 courses
Interactive Tools 31 courses
TrainingBriefs® Using Personal Pronouns
Personal pronouns are the words that we use to refer to ourselves and others in place of names, such as he, she, they, ella, etc. These pronouns are not just grammatical markers, but also expressions of identity and respect. Using the correct personal pronouns for someone shows that you acknowledge and value their gender identity, which may or may not align with their biological sex or appearance. Using the wrong personal pronouns for someone, intentionally or unintentionally, can cause them to feel invalidated, disrespected, or even discriminated against.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Understanding Microaggressions
New Micro-Learning! We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Micro-Inequities/Micro-Aggressions, Diversity Dynamics, Inclusion / Equity / Belonging, Unconscious / Hidden Bias Foundational 6 Minutes
TrainingBriefs® A Good Fit?
There is a real danger that comes from making assumptions based on one aspect of a person - such as their name. We all want to be seen as a whole person and our name is just one part of who we are. This type of bias can be very subtle, and we may not even realize it’s even there. When we make decisions, like hiring, based on just the name of a candidate, we exhibit bias. We should instead look not for culture fit but for a culture add – what a person can bring to the team.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Make My Day!
It’s important to have clear policies and procedures to prevent, address, and resolve third-party sexual harassment and to educate and train your employees on how to handle such situations. It's also important for employees to report any incidents of third-party sexual harassment to their supervisor and/or Human Resources. By doing so, both the employee and the employer can protect their rights, dignity, and interests.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Respect / Respectfulness, Sexual Harassment Foundational 5 Minutes
TrainingBriefs® That’s a Stereotype!
A stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Cultural Competency & Sensitivity, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Why Bringing Your Authentic Self to Work Matters
Being your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Emotional Intelligence, Inclusion / Equity / Belonging Foundational 5 Minutes
TrainingBriefs® Why Complimenting Others Matters
In the fast-paced environment of today's workplace, it's easy to get caught up in the whirlwind of deadlines, meetings, and emails. Amidst this hustle, the simple act of complimenting others often gets overlooked. Recognizing and vocalizing the value of our colleagues' efforts is not just a nicety – it's a powerful tool that fosters a positive work environment, boosts morale, and encourages a culture of appreciation and respect.
eLearning - TrainingBriefs® Leadership, Personal Performance Professionalism, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Why Diversity Matters
Workplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Why Resilience Matters
Resilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Personal Performance Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Why Trust Matters
Trust is the foundation of any successful organization. Trust means that employees have confidence in each other's abilities, intentions, and actions. Trust also means that employees feel safe to express their opinions, share their ideas, and collaborate with their colleagues. Leaders play a crucial role in promoting trust in the workplace by setting an example through their behavior and fostering a culture of mutual respect and collaboration.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Effective Leadership, Inclusion / Equity / Belonging, Successfully Leading Others Foundational 5 Minutes
TrainingBriefs® I’m Stressed!
The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.
eLearning - TrainingBriefs® Personal Performance Reducing Stress (Work & Life), Employee Wellness, Mental Wellness & Health Foundational 7 Minutes
TrainingBriefs® Bias and the Brain
Unconscious bias refers to a bias that we are unaware of and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Why Equity Matters
SOLLAH EXCLUSIVE!
Workplace equity refers to the fair and just treatment of all employees regardless of their backgrounds or identities, with an emphasis on creating an inclusive workplace where everyone has equal access to opportunities for professional growth and success. In order to create a workplace culture that prioritizes equity, organizations need to be intentional about their efforts. This means actively seeking out diverse candidates for employment, providing equal access to opportunities for professional growth and advancement, and creating a culture of respect and inclusivity. It also means investing in training and education for all employees to help them understand and recognize the impact of bias and discrimination in the workplace.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics Foundational 5 Minutes
Training Briefs® It’s a Respect Thing
We all encounter frustrations with other colleagues and departments from time to time, but it's important to think of the big picture and resolve any issues that may arise. A cohesive team is full of members who have open and honest communication, respect each other, and appreciate their efforts and ideas. By encouraging this type of environment, all departments can work together to reach their goals.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Professionalism, Respect / Respectfulness, Teamwork Intermediate 5 Minutes
TrainingBriefs® Telecommuting (Tips and Tricks)
New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.
eLearning - TrainingBriefs® Personal Performance Personal Improvement, Communication, Interpersonal Skills Foundational 8 Minutes
TrainingBriefs® LGBTQ+ Terms & Information
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Unconscious / Hidden Bias Foundational 5 Minutes
TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)
Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Understanding Racism (Key Terms)
New Micro-Learning! Racism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Awareness is key to understanding how racism impacts each of us. The key terms covered in this course are the starting point of that understanding.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Racial Equity, Diversity Dynamics, Inclusion / Equity / Belonging, Unconscious / Hidden Bias Foundational 8 Minutes
TrainingBriefs® Sexual Harassment Is...
New Micro-Learning! Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere. Your organization is not immune to the issues of sexual harassment.
eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Harassment Prevention, Learning Reinforcement, Professionalism Foundational 5 Minutes
TrainingBriefs® Sexual Misconduct in the Workplace
New Micro-Learning! It seems like every time we turn on the TV or read an online site, there are more sexual misconduct accusations… and even more fallout. It’s important that you understand the definition and repercussions of any form of sexual misconduct within the workplace.
eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Harassment Prevention, Learning Reinforcement, Professionalism, Workplace Civility Foundational 5 Minutes
Training Briefs® Doesn't Interact Well with Others
Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who doesn’t interact well with others, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
Training Briefs® Harmful Gossip
Maintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?
eLearning - TrainingBriefs® Leadership Management, Conflict Resolution, Successfully Leading Others, Problem Resolution, Respect / Respectfulness Intermediate 8 Minutes
Training Briefs® Never Gonna Move Up
Stereotyping is an all-too-common problem in the world today and is absolutely unacceptable in our organization. However, that does not mean it doesn’t still happen. We must listen to and validate our employees concerns and act on them. Doing anything else might lead to deeper issues – up to and including legal & compliance impacts.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Respect / Respectfulness, Teamwork, Unconscious / Hidden Bias Foundational 5 Minutes
Training Briefs® One for The Ages
Our workplace is full of employees with valuable life experiences and ideas. It’s important to recognize and appreciate the knowledge, perspectives, and experiences that team members of all ages bring to the table. This course explores how a manager deals with an unexpected derogatory comment directed towards a fellow employee regarding their age.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Respect / Respectfulness, Generational Challenges, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Teamwork, Unconscious / Hidden Bias Intermediate 5 Minutes
Training Briefs® She Earned That
Regardless of physical appearance and gender, we should treat each other with respect and dignity. As a leader in our organization, we must acknowledge that each other’s achievements are due to nothing short of hard work and dedication, NOT appearance or sexuality. We are all on the same team.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Gender Equity, Discrimination, Inclusion / Equity / Belonging, Successfully Leading Others, Professionalism, Teamwork Intermediate 5 Minutes
Training Briefs® The Refund
We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
eLearning - TrainingBriefs® Leadership Customer Service, Interpersonal Skills, Effective Leadership, Successfully Leading Others, Professionalism, Respect / Respectfulness Foundational 5 Minutes
Training Briefs® This Is What I Expect
You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?
eLearning - TrainingBriefs® Leadership Management, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
Training Briefs® What’s The Big Deal?
Decision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.
eLearning - TrainingBriefs® Leadership Ethics & Integrity, Compliance, Effective Leadership, Successfully Leading Others, Problem Resolution Foundational 5 Minutes
Training Briefs® Yet Another Fire
Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Professionalism Intermediate 5 Minutes
TrainingBriefs® Bad Attitude
One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Problem Resolution, Professionalism Intermediate 9 Minutes
TrainingBriefs® Be More Assertive
Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes
TrainingBriefs® Creating a Respectful Workplace
Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment. As a manager, it's important to quickly address inappropriate workplace behavior before it turns into a larger issue for the organization.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Management, Unconscious / Hidden Bias Foundational 7 Minutes
TrainingBriefs® Dealing with Angry Customers
Customers get rude or angry for a variety of reasons—some justified, some not. And it’s very likely you’ll encounter rude or angry individuals at one time or another. It’s how you respond that can make the difference between a customer who feels satisfied with the resolution and one who vows never to patronize our business again. This course explores strategies for dealing with an irate customer.
eLearning - TrainingBriefs® Personal Performance Customer Service, Learning Reinforcement, Professionalism Foundational 5 Minutes
TrainingBriefs® Disability Discrimination
Creating a respectful and inclusive workplace is vital to the success of our organization. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their disability. What do you do?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Problem Resolution Intermediate 7 Minutes
TrainingBriefs® Doesn't Have the Skills
There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?
eLearning - TrainingBriefs® Leadership Management, Assessing Performance, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Embracing Other Cultures (Christmas)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Christian holiday – Christmas. Christmas is the holiday that many Christians associate with the birth of Jesus Christ. It’s a celebration that typically takes place on December 25th in many countries around the world, particularly in Christian communities.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Embracing Other Cultures (Diwali)
Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the international holiday – Diwali. Also known as the Festival of Lights, Diwali is one of the most popular and widely celebrated festivals in India and other countries with large Hindu populations. It's typically celebrated in late October or early November, according to the Hindu lunar calendar, and lasts for five days.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Embracing Other Cultures (Hanukkah)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Hanukkah. Also known as the Festival of Lights, it's an international holiday that is celebrated for eight days and nights, typically falling in late November or December.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Embracing Other Cultures (Kwanzaa)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday - Kwanzaa. During the week of Kwanzaa, families and communities come together to celebrate with food, music, and cultural activities. Each day of the holiday is dedicated to a different principle, with participants lighting candles in a special candle holder, called a kinara, to represent each of the principles. The colors of Kwanzaa, black, red, and green, represent the people, the struggle, and the future, respectively.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Embracing Other Cultures (Ramadan)
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Muslim holiday – Ramadan. Ramadan, one of the holiest months on the Islamic calendar, is observed by Muslims worldwide. It is a time for spiritual reflection, self-improvement, and devotion to God (Allah).
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Gathering Competitive Information
Ethics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes
TrainingBriefs® Happy Holidays
New Micro-Learning! When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. As we are seeking to create a respectful and inclusive workplace culture for everyone, part of that means recognizing that people celebrate different religions and come from different cultures and backgrounds.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Her Hijab
New Micro-Learning! Making assumptions and perpetuating stereotypes about someone based on their religion or their religious clothing does not lead to an inclusive or respectful workplace. People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 5 Minutes
TrainingBriefs® His Husband
New Micro-Learning! There are still many stereotypes and prejudices about LGBTQ+ people - and this can often make it hard to come to work depending upon the attitudes and behaviors of co-workers. While religious beliefs about the LGBTQ+ community vary, what is important is that within the workplace, we provide a respectful environment for all workers.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Professionalism, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® I Can Hear You!
New Micro-Learning! People with disabilities live normal, happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, rather be willing to offer if it is desired. These stereotypes often lead to bias. Embracing our differences… as well accepting each other… are key components to creating a respectful and inclusive workplace where we all want to participate… and stay!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 5 Minutes
TrainingBriefs® I Had to Say Something!
Stereotypes and biases have not place at work. They can (and do) creep into our conversations and influence our actions. When we hear or witness these types of statements, we need to speak up and drive conversation around the impact (even if the intent was not to hurt a co-worker). If we don't, they can easily lead to misunderstandings and reinforced stereotypes. Speaking up is an important part of creating and maintaining a respectful work environment.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Unconscious / Hidden Bias, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Foundational 8 Minutes
TrainingBriefs® I’m Not Gonna Work Extra Hours
We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?
eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Professionalism Intermediate 8 Minutes
TrainingBriefs® Leading in Unprecedented Times
New Micro-Learning! Unpredictable times call for unprecedented leadership. During times of intense fluidity, employees, team members and associates are all looking for their leaders to set the tone. They need to feel inspired and motivated to navigate the unknown. They need to know their leaders have their backs and are ready for what's next! Most importantly, they need to trust that their leaders are beside them - every step of the way.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Professionalism, Respect / Respectfulness Foundational 6 Minutes
TrainingBriefs® Religious Discrimination
Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Management, Communication, Discrimination, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Respecting LGBTQ+ Co-Workers
Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. By completing this course, you’ll have increased confidence as a manager and a more productive team, with fewer inter-personal conflicts.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Compliance, Diversity Dynamics, Management Intermediate 8 Minutes
TrainingBriefs® Respecting Sexual Orientation
Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Effective Leadership, Respect / Respectfulness Foundational 8 Minutes
TrainingBriefs® Tackling Conflict Between Employees
A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?
eLearning - TrainingBriefs® Leadership Management, Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Termination Due to Downsizing
We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Management, Professionalism Intermediate 8 Minutes
TrainingBriefs® Termination Due to Poor Performance
Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes
TrainingBriefs® They’re Both Older
It’s a good possibility that many members of our organization don’t understand that our organization is a collection of backgrounds, experience levels, and life lessons. It’s important for them to understand that we can draw on the strengths of those elements… developing a thorough solution that works for the entire team.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discrimination, Inclusion / Equity / Belonging, Effective Leadership Foundational 5 Minutes
TrainingBriefs® Unacceptable Mistakes
There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?
eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Why Creating a Sense of Belonging Matters
Belonging is that feeling of security and support - a sense of inclusion and acceptance within a group. It’s when an individual can bring their authentic self to work. By creating genuine feelings of belonging for all, an organization improves both engagement and performance. In today's increasingly diverse workplace, it's more important than ever for organizations to cultivate a culture of belonging. That’s a place in which all employees feel included, respected, and valued, regardless of their race, gender, age, religion, sexual orientation, or any other personal characteristic. When employees feel like they belong, they are more likely to be engaged, motivated, and committed to their work, which benefits our organization as a whole.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics Foundational 5 Minutes
TrainingBriefs® Why Respect Matters
Respect sets the tone for the overall organizational culture. A culture of respect promotes fairness, integrity, and ethical behavior, which strengthens our organization's values and identity. When workplace respect is prioritized and consistently practiced, it creates a positive, inclusive, and supportive environment, leading to increased job satisfaction, productivity, and overall well-being of the workforce.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Diversity Dynamics, Inclusion / Equity / Belonging Foundational 5 Minutes
TrainingBriefs® I Can’t Take it Anymore!
New Micro-Learning! Change! How many of us really like it? We all know it is part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Change, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® It’s Just Allergies!
New Micro-Learning! Gossip has no place in the workplace. Assumptions and gossip can lead to bigger issues – discrimination and even harassment. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Discrimination, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Let’s Not Shake Hands
New Micro-Learning! Using good judgement and good hygiene – while following organizational policies – can help prevent the spread of workplace sickness - without upsetting others. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness, Teamwork, Workplace Civility Foundational 5 Minutes
TrainingBriefs® The New Normal
New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® The Post-Pandemic Workplace
New Micro-Learning! Returning to the office raises a lot of questions. It’s everyone’s job to make sure we create a workplace that is safe and respectful! During these trying times, communication will go a long way towards reducing fear and unfounded rumor/gossip. As we progress, you might see new changes. New policies. New procedures implemented within our workplace.
eLearning - TrainingBriefs® Personal Performance, Workplace Safety Communication, Onboarding, Professionalism, Reducing Stress (Work & Life) Foundational 8 Minutes
TrainingBriefs® I Can’t Pronounce That Name!
New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® The Boys Club
New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® The Greatest Generation?
New Micro-Learning! Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others - we are wasting an opportunity to leverage the power of that diversity. We can make assumptions (and stereotypes) about people based on their age… like younger people will be much better at embracing and using technology when compared to those that are older.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Generational Challenges, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Team Cohesion (Diversity Moments)
New Micro-Learning! Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. One of the priorities you must juggle is developing and maintaining a cohesive and productive team - easier said than done! A diverse workforce creates a diverse range of opinions, attitudes, and perspectives – and all that diversity can result in conflict, tension, and frustration leading to lost productivity – and possibly even a disruption to customer service.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Foundational 9 Minutes
TrainingBriefs® Third Party Harassment
New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Learning Reinforcement, Professionalism, Sexual Harassment Foundational 8 Minutes
TrainingBriefs® Involving Your Audience
New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.
eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes
TrainingBriefs® Planned Spontaneous Recognition
New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.
eLearning - TrainingBriefs® Leadership Motivation, Effective Leadership, Successfully Leading Others, Management Intermediate 6 Minutes
TrainingBriefs® That’s Not Funny!
Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Discrimination, Respect / Respectfulness Intermediate 8 Minutes
TrainingBriefs® Recognizing Inappropriate Humor
New Micro-Learning! What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Learning Reinforcement, Professionalism, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Free Speech at Work
New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Communication, Discrimination, Harassment Prevention Foundational 5 Minutes
TrainingBriefs® Micro-Inequities in the Workplace
No matter what the words we say, our actual communication (what others understand about and from us) is influenced by our expression, gestures and tone of voice. In fact, research has shown that only a small percentage of the brain processes verbal communication. Micro-inequities are repeated, subtle, often unconscious messages that devalue or discourage. Our focus on workforce diversity and inclusion underscores the importance of demonstrating respect for individual differences, such as personal styles, work habits, physical characteristics and life circumstances.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Micro-Inequities/Micro-Aggressions, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Defamation of Character
New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Interview Preparation
When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Management Foundational 8 Minutes
TrainingBriefs® A Short Term Gain (for Managers)
When employees fail to behave ethically and violate organizational policy, you must act swiftly to address the behavior and take the appropriate disciplinary action. Doing so will help protect the organization and avoid sending the wrong message throughout the workforce. Promptly responding to violations of policy is one of many ethical issues that come up in the workplace.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Effective Leadership, Management, Professionalism Foundational 8 minutes
TrainingBriefs® Accepting and Giving Gifts
Updated! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement, Professionalism Foundational 5 Minutes
TrainingBriefs® Accepting Your New Role
New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.
eLearning - TrainingBriefs® Leadership, Personal Performance Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 9 Minutes
TrainingBriefs® An Employee Who Threatens an Outsider
New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Management, Workplace Violence Prevention Foundational 5 Minutes
TrainingBriefs® An Employee with a Temper
New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Workplace Violence Prevention Foundational 6 Minutes
TrainingBriefs® An Introduction to Diversity & Inclusion
New Micro-Learning! Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures any type of difference that matters.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 7 Minutes
TrainingBriefs® Communicating with Difficult Employees
New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Interpersonal Skills Foundational 5 Minutes
TrainingBriefs® Communication Tools
New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication Foundational 6 Minutes
TrainingBriefs® Confidential Information
Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Intermediate 6 Minutes
TrainingBriefs® Conflict of Interest
Updated! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Learning Reinforcement, Professionalism Foundational 5 Minutes
TrainingBriefs® Cutting Corners
Ethics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. If you notice a co-worker violating the code of business ethics, it is your ethical obligation to them, to the company, and to yourself to gather your thoughts about the situation and organize an appropriate response to help minimize potential risks.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes
TrainingBriefs® Dealing with Unprofessional Behavior
New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
eLearning - TrainingBriefs® Leadership Effective Leadership, Coaching & Mentoring, Successfully Leading Others, Learning Reinforcement, Meeting Preparation, Professionalism Intermediate 5 Minutes
TrainingBriefs® Describing the Job
New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.
eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Compliance, Management Intermediate 6 minutes
TrainingBriefs® Discipline & Termination: Not Being Prepared
New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Foundational 5 Minutes
TrainingBriefs® Discipline - Avoiding Termination
New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Intermediate 5 Minutes
TrainingBriefs® Diverse Work Ethics
One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. With the influx of millions of Millennial and Gen Z employees, understanding the differences across generations in the workplace has become a huge focus for supervisors, managers, and HR professionals.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Management Foundational 10 Minutes
TrainingBriefs® Diversity Moments
New Micro-Learning! Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. A diversity moment occurs when “difference makes a difference!”
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 5 Minutes
TrainingBriefs® Documenting Correctly
New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Intermediate 6 Minutes
TrainingBriefs® Empowered Leadership
As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Learning Reinforcement, New Supervisor Foundational 5 Minutes
TrainingBriefs® Ethical Choices - Quality Products & Services
Updated! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes
TrainingBriefs® Ethical Choices - The Competition
Updated! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Professionalism, Sales Intermediate 5 Minutes
TrainingBriefs® Ethical Dilemma - Careful What You Say
Updated! When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and quite possibly the safety of others.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Learning Reinforcement, Professionalism Foundational 5 Minutes
TrainingBriefs® Ethical Dilemma - Insider Information
Updated! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement, Professionalism, Sales Foundational 5 Minutes
TrainingBriefs® Ethical Dilemma - Spreading Rumors
Updated! You and a friend are having lunch… when the friend reveals that she has been fostering uncertainty about her company’s competitor... you know... spreading rumors about them. What would you do in this situation?
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Learning Reinforcement, Professionalism, Sales Foundational 5 Minutes