New Training Resources Now Available

Inclusion 101™ Optimizing Our Diversity Potential

SOLLAH EXCLUSIVE!

Everyone wants to feel they’ve been heard and taken seriously about what’s important to them, right? That’s one way to describe inclusion. Inclusion is the feeling that we’re part of a team or organization. That we’re respected. Inclusion is a tool… a strategy or an approach. It exists when we create a culture that makes a space for everybody to be present and to participate and contribute – feeling valued.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Workplace Civility Closed Captioned Added: 6 weeks ago

Diversity 201™ Equity and Inclusion in Action

SOLLAH EXCLUSIVE!

We all know the importance of diversity. In order to leverage your organization’s diversity, you must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but you can make your workplace more caring, engaging, and respectful when you put equity and inclusion in action!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Workplace Civility Closed Captioned Added: 5 weeks ago

Diversity 201™ - Look, I’m Color Blind!

Many people see being “color blind” as a solution to racial bias. But it can keep us from seeing what’s happening right in front of us. Our society as well as the workplace is not color blind. It never has been. Points of identity, like gender, sexual orientation, race, ethnic background or age… all matter to people. To say that you don’t see them is denying the existence of something that has a significant impact on our relationships.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Workplace Civility Closed Captioned Added: 5 weeks ago

Diversity 201™ - Are You Speaking English?

In today’s diverse world, we’re bound to encounter customers, vendors and even co-workers who speak English as a second language. When we are tired and frustrated it’s very easy to dismiss a person that’s struggling to speak English. Taking a moment to respectfully include customers who may not sound like us (or are easy to understand), we create equity... and powerful customer allies.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 5 weeks ago

Diversity 201™ - More Than Meets the Eye

Personal style is just that – personal. Each of us has our own sense of fashion and identity that we express through our appearance. Each person is unique and it’s important that we don't let stereotypes keep us from getting to know the people that we work with. We need to respect and include others by looking beyond appearances… to see the person inside.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 5 weeks ago

Diversity 201™ - Three Strikes

Each of us is a combination of many different aspects of our lives and we experience the world not just as one, but a blending of all of them. We must recognize that there are many facets of who we are: race, economic class, gender, even sexual orientation. These can impact how someone may experience workplace discrimination.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 5 weeks ago

Diversity 201™ - She’s Young… And a Girl!

Sometimes it’s not about one type of bias but more about the ways in which biases can overlap. Equity and inclusion are about encouraging and listening to ALL voices. When ideas are dismissed or discouraged, or when there are negative consequences for speaking up, we miss opportunities for innovation and problem solving.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Unconscious / Hidden Bias, Workplace Civility Closed Captioned Added: 5 weeks ago

Diversity 201™ - An Overview

Inclusion is the intentional act of involving, empowering, and inviting all employees to contribute their best. It’s the key to achieving the advantage of diversity. Inclusion gives people a sense of belonging and the experience that they are welcomed, respected, valued, and treated fairly based on who they are and what they bring and contribute to the organization. Most organizations recognize the competitive advantage of diversity, equity, and inclusion.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 5 weeks ago

Diversity 201™ - Program Summary

In order to leverage our organization’s diversity, we must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but we can make our workplace more caring, engaging, and respectful when we put equity and inclusion in action!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Workplace Civility Closed Captioned Added: 5 weeks ago

The Future of Work™ Generations in the Workplace

SOLLAH EXCLUSIVE!

Each generation brings its own unique work styles and expectations to the workplace, based on common experiences many of them share. Generational influences - like parenting styles, the pandemic, war, the economy, global impacts, popular culture and other defining moments or events - contribute to generational characteristics that are brought into the workplace. To have an inclusive workplace, you have to be intentional and willing to listen to others, gain perspectives, and make adjustments, with the ultimate goal of staying connected… across generations.

Topic: Generational Challenges Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership Closed Captioned Added: 13 months ago

TrainingBriefs® Why Resilience Matters

Resilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.

Topic: Inclusion / Equity / Belonging Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 5 days ago

TrainingBriefs® Why Bringing Your Authentic Self to Work Matters

Being your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Emotional Intelligence, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 5 Minutes Added: 8 days ago

TrainingBriefs® A Good Fit?

There is a real danger that comes from making assumptions based on one aspect of a person - such as their name. We all want to be seen as a whole person and our name is just one part of who we are. This type of bias can be very subtle, and we may not even realize it’s even there. When we make decisions, like hiring, based on just the name of a candidate, we exhibit bias. We should instead look not for culture fit but for a culture add – what a person can bring to the team.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 8 days ago

TrainingBytes® Are You Giving 110%?

Inclusion is making sure everyone has an opportunity to fully participate in the workplace – to be on the team. Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Reducing Stress (Work & Life) Closed Captioned Added: 9 days ago

Personally Identifiable Information (PII) - An Overview

We all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Professionalism Course Level: Foundational Seat Time: 30 Minutes Added: 9 days ago

TrainingBriefs® That’s a Stereotype!

A stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 9 days ago

TrainingBriefs® Why Diversity Matters

Workplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 3 weeks ago

TrainingBytes® The Invitation

Being a target of quid pro quo sexual harassment creates a workplace that's toxic. We all have the right to work in an environment free of harassment. Sexual harassment affects all of us, directly or indirectly. If not addressed, sexual harassment will create a hostile work environment that can lead to an expensive lawsuit.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention Closed Captioned Added: 3 weeks ago

Discussion Card: Be S.A.F.E. (Not Sorry)

Preventing workplace violence before it can impact an organization is paramount. S.A.F.E. is an easy-to-implement approach to address potential workplace violence threats. These easy-to-use cards provide a simple model (S.A.F.E.) along with simple reminders to effectively tackle tough workplace issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness Added: 3 weeks ago

TrainingBriefs® Make My Day!

It’s important to have clear policies and procedures to prevent, address, and resolve third-party sexual harassment and to educate and train your employees on how to handle such situations. It's also important for employees to report any incidents of third-party sexual harassment to their supervisor and/or Human Resources. By doing so, both the employee and the employer can protect their rights, dignity, and interests.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness, Sexual Harassment Course Level: Foundational Seat Time: 5 Minutes Added: 4 weeks ago

TrainingBytes® Let Me Get That For You

Under federal law, discrimination based on sexual orientation is illegal. In several states and local jurisdictions, there are laws which provide additional protections from harassment and discrimination based on perceived - as well as actual - sexual orientation. And if this kind of behavior happens in one of those places, coworkers may very well end up on the wrong side of a hostile environment harassment lawsuit.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Respect / Respectfulness Closed Captioned Added: 4 weeks ago

TrainingBytes® The Critique

When it comes to inappropriate workplace comments (even joking and innuendo), sometimes it takes voicing your objections to the person more than once before they get the message. The idea is to be consistent. Each time that their behavior crosses the line you must confront them. Now, if you don't feel comfortable confronting them, document each incident and then go to human resources about the situation. This type of behavior is unacceptable.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Respect / Respectfulness, Sexual Harassment Closed Captioned Added: 4 weeks ago

TrainingBytes® Make My Day...

Third party sexual harassment is a form of sexual harassment that occurs when someone who is not an employee of the organization, such as a customer, client, or vendor, harasses an employee. This can create a hostile, offensive, or intimidating work environment for the target of the harassment, and affect their performance, well-being, and rights.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Closed Captioned Added: 5 weeks ago

TrainingBytes® This Will Help...

Inappropriate touching in the workplace - regardless of gender - is any unwelcome, non-consensual physical contact that violates personal boundaries and creates a hostile work environment. It can range from groping and massaging to holding hands and hugging. Inappropriate touching can be considered sexual harassment when it is severe or pervasive, meaning that it is either very serious or happens frequently. Do you know what to look out for when it comes to potential harassment?

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Closed Captioned Added: 6 weeks ago

TrainingBytes® You'd Be Perfect

Whether subtle or overt, discrimination based upon race is illegal. This video situation shows an employee who felt they were targeted or assigned specific territories (red lining) because of their race. The law prohibits organizations from assigning primarily minorities to predominantly minority establishments or geographic areas.

Topic: Discrimination Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Racial Equity, Respect / Respectfulness Closed Captioned Added: 2 months ago

TrainingBytes® You're Gonna Lose

Do your employees/staff/leaders know the subtle differences between inappropriate, unprofessional or illegal workplace behavior? Simply asking a question about a woman's natural hair color… isn't unlawful in and of itself. But what if a comment was made regarding an ongoing bet about a co-worker? Could it be considered hostile environment sexual harassment?

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned Added: 2 months ago

The Oh Series™ Everyday Workplace Ethics

Ethics. It's a small word with a huge impact... both personally and professionally. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. This program provides easy-to-understand situations that help all employees tackle the "oh" workplace ethics events that they might encounter throughout the workday.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Professionalism Closed Captioned Added: 2 months ago

The Oh Series™ Everyday Ethics - The Complete Series

We are all faced with making decisions every day. Some are large and some are small. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. It’s important to remember that some of those decisions can result in actions that have major consequences - for the organization, our customers and for ourselves. By the end of this program, learners will not only be aware of and be able to recognize ‘sticky’ situations that can cause problems - they'll be better prepared to do the right thing.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Communication & Influencing, Compliance, Discussion Trigger, Onboarding, Professionalism Closed Captioned Added: 2 months ago

TrainingBytes® Lunch is On Me!

Each of us has a moral code. Sometimes that code is very clear to us. We may know we wouldn’t steal a jacket from a store or that we wouldn’t violently harm someone else. Sometimes, though, we aren’t quite as clear about how we’ll respond, especially when we’re caught off-guard and don’t have a lot of time to think about our response. We may want to please the other person, or we may think the other person won’t like us if we don’t do as asked.

Topic: Ethics & Integrity Learning Paths: Ethics & Compliance, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Culture Commitment, Discussion Trigger, Onboarding Closed Captioned Added: 3 months ago

TrainingBriefs® Using Personal Pronouns

Personal pronouns are the words that we use to refer to ourselves and others in place of names, such as he, she, they, ella, etc. These pronouns are not just grammatical markers, but also expressions of identity and respect. Using the correct personal pronouns for someone shows that you acknowledge and value their gender identity, which may or may not align with their biological sex or appearance. Using the wrong personal pronouns for someone, intentionally or unintentionally, can cause them to feel invalidated, disrespected, or even discriminated against.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 3 months ago

Listen Up! Is That What This Is... A Discussion?

An important part of communication excellence is your ability to get your point across effectively by speaking clearly and confidently. In some situations, it’s not always easy to speak up. The situation may be tense, or you may lack confidence in our ability to get our point across effectively. When you want to get your point across, you need to plan for four aspects of your communication.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Professionalism Closed Captioned Added: 3 months ago

Listen Up! I'm Pushing Them All the Time

Listening is the most used aspect of communication, and the way we listen determines what we hear. The most common type of communication is passive listening - when you hear what someone else is saying, but you’re not really actively engaging in the communication process, getting involved with what the other person is saying or telling you, or trying to understand the communication. We need to become active listeners!

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Closed Captioned Added: 3 months ago

TrainingBriefs® Why Trust Matters

Trust is the foundation of any successful organization. Trust means that employees have confidence in each other's abilities, intentions, and actions. Trust also means that employees feel safe to express their opinions, share their ideas, and collaborate with their colleagues. Leaders play a crucial role in promoting trust in the workplace by setting an example through their behavior and fostering a culture of mutual respect and collaboration.

Topic: Effective Leadership Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Successfully Leading Others Course Level: Foundational Seat Time: 5 Minutes Added: 3 months ago

The Pregnant Workers Fairness Act (An Overview)

The Pregnant Workers Fairness Act (PWFA) is a federal anti-discrimination law that covers employers, including state and local governments, with 15 or more employees. Under the PWFA, employers must make “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.”

Topic: Compliance Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 10 Minutes Added: 3 months ago

TrainingBytes® Bullying in the Workplace

Bullying is repetitive, aggressive behavior. It can be physical, verbal, or social...and creates an imbalance of power through intimidation. Abusive conduct or bullying behaviors can include...pushing, shoving, or invasion of space, persistent, repetitive insults, teasing or taunting, constant criticism, rumors, humiliation or ridicule. These behaviors should never be tolerated. This unacceptable conduct can bring your entire team down. When one person is bullied, it creates stress for the target along with other team members who might witness the behavior.

Topic: Abusive Conduct / Bullying Learning Paths: Ethics & Compliance, Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Effective Leadership Closed Captioned Added: 5 months ago

The Consequences of Sexual Harassment™ (Employee Course - Multi-State)

Addressing sexual harassment training requirements for your employees has never been easier. This newly updated 60-minute course is based on the popular ENOUGH!™ training program and covers all* required state training requirements (with additional state-specific content for California, Washington, New York (plus NYC), Delaware, Illinois (plus Chicago), District of Columbia and Maine). This highly interactive course uses a dramatic story line to effectively engage learners... to trigger understanding & empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes Added: 7 months ago

Legal and Illegal Pre-Employment Questions Slide Rule (10-pk)

SOLLAH EXCLUSIVE!

Completely Updated! This easy-to-use slide-rule is a powerful tool that will help ensure your interviewing questions are on target and compliant. It gives your interviewers clear guidelines as to what type of questions are legal or may be considered illegal in an interview with a candidate. This is a great takeaway from training and a useful reference tool. It includes suggestions on interview question areas such as; race, religion, family, age, citizenship, experience, travel and more. Quantity discounts available. Call 800-300-8880 for details and large quantity ordering.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Effective Leadership Added: 8 months ago

Got Respect?® The Respectful Workplace

In today’s diverse workplace, good interpersonal skills are needed to maximize productivity and minimize misunderstandings. We gain by treating others with respect and building good rapport with our co-workers. After completing this course, you will have a greater understanding of respect and its impact in the workplace.

Topic: Diversity Dynamics Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Respect / Respectfulness Course Level: Foundational Seat Time: 15 Minutes Added: 13 months ago

Got Respect?® It’s All About Respect (for Managers)

We all need to have a greater understanding of respect and its impact in the workplace... especially when it comes to humor in the workplace. That includes recognizing behaviors that could be viewed as disrespectful, and how managers can hold others accountable for their actions. Actions and behaviors that stereotype a person or group is simply not acceptable in today's workplace.

Topic: Diversity Dynamics Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Interpersonal Skills, Management, Respect / Respectfulness Course Level: Intermediate Seat Time: 15 Minutes Added: 13 months ago

TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)

Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Gathering Competitive Information

Ethics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Her Hijab

New Micro-Learning! Making assumptions and perpetuating stereotypes about someone based on their religion or their religious clothing does not lead to an inclusive or respectful workplace. People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes Added: 3 years ago

TrainingBriefs® Happy Holidays

New Micro-Learning! When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. As we are seeking to create a respectful and inclusive workplace culture for everyone, part of that means recognizing that people celebrate different religions and come from different cultures and backgrounds.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 3 years ago

TrainingBriefs® His Husband

New Micro-Learning! There are still many stereotypes and prejudices about LGBTQ+ people - and this can often make it hard to come to work depending upon the attitudes and behaviors of co-workers. While religious beliefs about the LGBTQ+ community vary, what is important is that within the workplace, we provide a respectful environment for all workers.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 3 years ago

TrainingBriefs® I Can Hear You!

New Micro-Learning! People with disabilities live normal, happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, rather be willing to offer if it is desired. These stereotypes often lead to bias. Embracing our differences… as well accepting each other… are key components to creating a respectful and inclusive workplace where we all want to participate… and stay!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes Added: 3 years ago

TrainingBriefs® Leading in Unprecedented Times

New Micro-Learning! Unpredictable times call for unprecedented leadership. During times of intense fluidity, employees, team members and associates are all looking for their leaders to set the tone. They need to feel inspired and motivated to navigate the unknown. They need to know their leaders have their backs and are ready for what's next! Most importantly, they need to trust that their leaders are beside them - every step of the way.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

TrainingBriefs® I Can’t Take it Anymore!

New Micro-Learning! Change! How many of us really like it? We all know it is part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.

Topic: Change Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 3 years ago

Working on Diverse Teams (Pocket Guide)

We've taken ten of our best-selling discussion cards and created a pack of powerful, poignant and easy-to-use triggers for getting diversity, equity and inclusion conversations started! Each of the ten cards provides a simple model along with thought-provoking questions on various topics that will drive team cohesiveness. These cards are great for a quick training reminder, reinforcement, performance management or as a conversation generator.

Topic: Teamwork Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Added: 4 years ago

TrainingBriefs® The Post-Pandemic Workplace

New Micro-Learning! Returning to the office raises a lot of questions. It’s everyone’s job to make sure we create a workplace that is safe and respectful! During these trying times, communication will go a long way towards reducing fear and unfounded rumor/gossip. As we progress, you might see new changes. New policies. New procedures implemented within our workplace.

Topic: Communication Learning Paths: Personal Performance, Workplace Safety Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Professionalism, Reducing Stress (Work & Life) Course Level: Foundational Seat Time: 8 Minutes Added: 4 years ago

TrainingBriefs® Let’s Not Shake Hands

New Micro-Learning! Using good judgement and good hygiene – while following organizational policies – can help prevent the spread of workplace sickness - without upsetting others. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness, Teamwork, Workplace Civility Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® It’s Just Allergies!

New Micro-Learning! Gossip has no place in the workplace. Assumptions and gossip can lead to bigger issues – discrimination and even harassment. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.

Topic: Discrimination Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® The New Normal

New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

The Oh Series™ Everyday Diversity (eLearning Program)

Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. An “Oh?” moment occurs when “difference makes a difference!” In other words, it occurs when diversity and inclusion dynamics impact our relationships, behavior, or understanding of a situation.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Emotional Intelligence, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 40 Minutes Added: 4 years ago

Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination

Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 35 Minutes Added: 3 years ago

TrainingBriefs® The Greatest Generation?

New Micro-Learning! Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others - we are wasting an opportunity to leverage the power of that diversity. We can make assumptions (and stereotypes) about people based on their age… like younger people will be much better at embracing and using technology when compared to those that are older.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Generational Challenges, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® The Boys Club

New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® I Can’t Pronounce That Name!

New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® I’m Stressed!

The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.

Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Mental Wellness & Health Course Level: Foundational Seat Time: 7 Minutes Added: 4 years ago

TrainingBriefs® Telecommuting (Tips and Tricks)

New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.

Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 8 Minutes Added: 4 years ago

TrainingBriefs® Engaging Your Remote Team

New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Teamwork Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

Mentoring 201™ The Next Steps for Success (eLearning Classic)

Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Intermediate Seat Time: 30 Minutes Added: 5 years ago

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Employee Wellness, Management, Professionalism Course Level: Intermediate Seat Time: 30 Minutes Added: 3 years ago

TrainingBriefs® Team Cohesion (Diversity Moments)

New Micro-Learning! Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. One of the priorities you must juggle is developing and maintaining a cohesive and productive team - easier said than done! A diverse workforce creates a diverse range of opinions, attitudes, and perspectives – and all that diversity can result in conflict, tension, and frustration leading to lost productivity – and possibly even a disruption to customer service.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 9 Minutes Added: 4 years ago

Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

Updated with the US Supreme Court decision protecting LGBTQ+ workers! Meet federal compliance standards for harassment-prevention training. This interactive course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 45 Minutes Added: 4 years ago

TrainingBriefs® Effective Delegation

New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Teamwork Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Classic)

This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Course Level: Intermediate Seat Time: 20 Minutes Added: 4 years ago

TrainingBriefs® EEO Overview

New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 6 Minutes Added: 5 years ago

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare Other Topics: Communication, Conflict Resolution, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes Added: 5 years ago

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Classic)

Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes Added: 6 years ago

TrainingBriefs® Involving Your Audience

New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.

Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 3 years ago

TrainingBriefs® Third Party Harassment

New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Learning Reinforcement, Professionalism, Sexual Harassment Course Level: Foundational Seat Time: 8 Minutes Added: 3 years ago

TrainingBriefs® Planned Spontaneous Recognition

New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 6 Minutes Added: 4 years ago

Smart Leadership: Conducting Legal Interviews™ (eLearning Classic)

Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes Added: 4 years ago

Conducting Legal Interviews™ (eLearning Classic)

Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes Added: 4 years ago

The Oh Series™ Everyday Workplace Ethics (eLearning)

We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Compliance, Conflict Resolution, Problem Resolution Course Level: Foundational Seat Time: 30 Minutes Added: 4 years ago

Conflict 101™ (eLearning Classic)

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 35 Minutes Added: 5 years ago

TrainingBriefs® Bias and the Brain

New Micro-Learning! Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 5 years ago

Taking TIME to Lead™

As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 30 Minutes Added: 5 years ago

Mentoring 101™ - The Basics (eLearning Classic)

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 20 Minutes Added: 6 years ago

Courage 2 Coach™ - (eLearning Classic)

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes Added: 6 years ago

M.E.E.T.: Breaking New Ground™ (eLearning Classic)

Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility Course Level: Foundational Seat Time: 40 - 50 Minutes Added: 6 years ago

TrainingBriefs® Sexual Harassment Is...

New Micro-Learning! Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere. Your organization is not immune to the issues of sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 6 years ago

TrainingBriefs® Sexual Misconduct in the Workplace

New Micro-Learning! It seems like every time we turn on the TV or read an online site, there are more sexual misconduct accusations… and even more fallout. It’s important that you understand the definition and repercussions of any form of sexual misconduct within the workplace.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Learning Reinforcement, Professionalism, Workplace Civility Course Level: Foundational Seat Time: 5 Minutes Added: 6 years ago

TrainingBriefs® Evaluating Ethical Situations

Updated! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Intermediate Seat Time: 5 Minutes Added: 11 months ago

TrainingBriefs® A Short Term Gain (for Managers)

When employees fail to behave ethically and violate organizational policy, you must act swiftly to address the behavior and take the appropriate disciplinary action. Doing so will help protect the organization and avoid sending the wrong message throughout the workforce. Promptly responding to violations of policy is one of many ethical issues that come up in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Effective Leadership, Management, Professionalism Course Level: Foundational Seat Time: 8 minutes Added: 2 years ago

TrainingBriefs® Interview Preparation

When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 8 Minutes Added: 2 years ago

TrainingBriefs® Interviewing: Probing Techniques

During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management Course Level: Intermediate Seat Time: 5 Minutes Added: 2 years ago

LearningBytes® Diversity 101 - The PC Police Are Here™

Many expressions of disrespect have histories that explain why these expressions are offensive. These histories aren't always known or understood, sometimes even by the people affected. Since there is no way we can always know what may trigger a “diversity moment,” any one of us may encounter one at any time. When that happens, everyone can take responsibility for addressing the situation and maintaining the work relationship.

Topic: Change Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 10 Minutes Added: 2 years ago

TrainingBriefs® Ethical Dilemma - Careful What You Say

Updated! When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and quite possibly the safety of others.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Integrity in Hiring

Updated! As a manager, we are ethically bound to oversee the recruitment and hiring process with honesty, consistency and objectivity. This course looks at a specific hiring example and spends some time talking about what you should do in this situation making sure you always act with integrity.

Topic: Hiring & Recruiting Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics & Integrity, Learning Reinforcement Course Level: Foundational Seat Time: 6 Minutes Added: 2 years ago

TrainingBriefs® Ethical Dilemma - Insider Information

Updated! In this course, you’ll observe two coworkers having a casual conversation when one of them makes the suggestion of obtaining inside information to win a contract bid. As you complete this course, ask yourself “would I know what to do in this situation?”

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Learning Reinforcement, Professionalism, Sales Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Ethical Dilemma - Spreading Rumors

Updated! You and a friend are having lunch… when the friend reveals that she has been fostering uncertainty about her company’s competitor... you know... spreading rumors about them. What would you do in this situation?

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Learning Reinforcement, Professionalism, Sales Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Accepting and Giving Gifts

Updated! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Conflict of Interest

Updated! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Confidential Information

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Intermediate Seat Time: 6 Minutes Added: 2 years ago

TrainingBriefs® Ethical Choices - Quality Products & Services

Updated! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 2 years ago

TrainingBriefs® Ethical Choices - The Competition

Updated! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Sales Course Level: Intermediate Seat Time: 5 Minutes Added: 2 years ago

LearningBytes® Diversity 101 - That Wasn't Funny™

When it comes right down to it, when you're at work, the best thing to do is refrain from using potentially offensive expressions in the workplace, even when you don’t mean to offend anyone. That includes telling inappropriate jokes...even while on break.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 10 Minutes Added: 2 years ago

LearningBytes® Diversity 101 - Spreading Rumors™

Spreading false information or accusations concerning employees is often a violation of organizational policy. Employees engaged in this behavior often forget the disruptive effect on relationships in their workplace - even worse, forget it could be seen as contributing to possible harassment or a hostile environment situation.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Inclusion / Equity / Belonging, Interpersonal Skills Course Level: Foundational Seat Time: 10 Minutes Added: 2 years ago

TrainingBriefs® Ethics and Compliance Concerns

New Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Foundational Seat Time: 5 Minutes Added: 3 years ago