New Training Assets Now Available

It's the Law™: The Legal Side of Management

SOLLAH EXCLUSIVE!

Managers today are expected to do more than just supervise daily work activity. They are also legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. It's the Law™ uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.

The Future of Work™ Generations in the Workplace

SOLLAH EXCLUSIVE!

Each generation brings its own unique work styles and expectations to the workplace, based on common experiences many of them share. Generational influences - like parenting styles, the pandemic, war, the economy, global impacts, popular culture and other defining moments or events - contribute to generational characteristics that are brought into the workplace. To have an inclusive workplace, you have to be intentional and willing to listen to others, gain perspectives, and make adjustments, with the ultimate goal of staying connected… across generations.

No Problem! Serving Others with Respect™

SOLLAH EXCLUSIVE!

These days, when most people pick up the phone or walk into an office or a store, they pretty much expect the service they're going to get is indifferent at best, and most of the time is going to be plain awful. It doesn't have to be that way! The truth is... we all make the difference in how a customer feels about our organization; not a policy, not a manager... It's us. Period. If you can help move a customer issue or complaint to a “no problem", then you're going to feel great about doing what you do. And, your customers are going to go away feeling like you treated them right.

Leadership Myths™

SOLLAH EXCLUSIVE!

Leadership is important to your company because it causes managers to make an emotional commitment to their jobs, not just a financial or intellectual commitment. When your job becomes a source of personal value fulfillment for you, you’re going to protect that source by making your company successful. But that’s not why you should be a leader. As a manager your most important responsibility is to your company. As a leader your most important responsibility is to yourself. This is the single most supportive corporate action you can take. That’s why people become leaders, to fulfill their personal values. After all it’s not easy being a leader!

TrainingBytes® The Persistent Romeo

We all know the definition of sexual harassment... the unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature in the workplace or learning environment (according to the Equal Employment Opportunity Commission). But sexual harassment does not always have to be specifically about sexual behavior. It can be subtle... like refusing to take no for an answer when asking for a date and then being turned down by a co-worker.

TrainingBriefs® Embracing Other Cultures (Ramadan)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Muslim holiday – Ramadan. Ramadan, one of the holiest months on the Islamic calendar, is observed by Muslims worldwide. It is a time for spiritual reflection, self-improvement, and devotion to God (Allah).

TrainingBriefs® Embracing Other Cultures (Kwanzaa)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday - Kwanzaa. During the week of Kwanzaa, families and communities come together to celebrate with food, music, and cultural activities. Each day of the holiday is dedicated to a different principle, with participants lighting candles in a special candle holder, called a kinara, to represent each of the principles. The colors of Kwanzaa, black, red, and green, represent the people, the struggle, and the future, respectively.

Build an Army of Many - A Quick Conversation

When teams are working together, there are many roles that are vital to the success of the team, and yet, they are not visible to most people. When building effective, inclusive teams, create the opportunities to utilize the contributions of all team members in accomplishing team goals. Take time to stop and acknowledge the work done behind the scenes to accomplish team goals.

TrainingBriefs® Embracing Other Cultures (Christmas)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Christian holiday – Christmas. Christmas is the holiday that many Christians associate with the birth of Jesus Christ. It’s a celebration that typically takes place on December 25th in many countries around the world, particularly in Christian communities.

TrainingBriefs® Embracing Other Cultures (Hanukkah)

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Hanukkah. Also known as the Festival of Lights, it's an international holiday that is celebrated for eight days and nights, typically falling in late November or December.

TrainingBriefs® Embracing Other Cultures (Diwali)

Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the international holiday – Diwali. Also known as the Festival of Lights, Diwali is one of the most popular and widely celebrated festivals in India and other countries with large Hindu populations. It's typically celebrated in late October or early November, according to the Hindu lunar calendar, and lasts for five days.

TrainingBytes® Go Home, Foreigner!

SOLLAH EXCLUSIVE!

When we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal. Actions and even conversations about a co-worker based on their national origin or ethnicity is a violation of policy and can lead to legal issues if not stopped. Yes, we all have a right to think what we want to think. But… it's critical that we refrain from expressing those kinds of views - publicly or privately – by words or actions, in the workplace.

Wanna Bet?

SOLLAH EXCLUSIVE!

In many organizations, the use of internet, intranet and other electronic media, such as voicemail and email, is restricted to business use. If personal use is allowed, the technology must be used in accordance with policy and the law - especially when it comes to possible cybersecurity impacts.

TrainingBriefs® I Had to Say Something!

Stereotypes and biases have not place at work. They can (and do) creep into our conversations and influence our actions. When we hear or witness these types of statements, we need to speak up and drive conversation around the impact (even if the intent was not to hurt a co-worker). If we don't, they can easily lead to misunderstandings and reinforced stereotypes. Speaking up is an important part of creating and maintaining a respectful work environment.

TrainingBriefs® Respecting LGBTQ+ Co-Workers

Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. By completing this course, you’ll have increased confidence as a manager and a more productive team, with fewer inter-personal conflicts.

TrainingBriefs® Respecting Sexual Orientation

Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.

I'll Let That Slide

In the workplace, we need to be sensitive to how stereotypes can creep into our conversations and influence our actions. We also have a responsibility to speak up when we observe the kinds of statements in this scenario because, while often unintentional, they can easily lead to misunderstandings and reinforced stereotypes. Helping one another is an important part of creating and maintaining a respectful work environment.

Got Respect?® The Respectful Workplace

In today’s diverse workplace, good interpersonal skills are needed to maximize productivity and minimize misunderstandings. We gain by treating others with respect and building good rapport with our co-workers. After completing this course, you will have a greater understanding of respect and its impact in the workplace.

Got Respect?® It’s All About Respect (for Managers)

We all need to have a greater understanding of respect and its impact in the workplace... especially when it comes to humor in the workplace. That includes recognizing behaviors that could be viewed as disrespectful, and how managers can hold others accountable for their actions. Actions and behaviors that stereotype a person or group is simply not acceptable in today's workplace.

This is My Wife, Kelly...

SOLLAH EXCLUSIVE!

You have an employee who tells you they can't believe a coworker is a lesbian. They also tell you that they can no longer work with that employee. As a manager, what do you do? Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.

Discussion Card: Working with Veteran Co-Workers

Military veterans are a great asset in the workplace. But how can you maximize their experience while maintaining respect and equity? These easy-to-use cards provide a simple model (V.E.T.E.R.A.N.) along with thought-provoking questions on better understanding your veteran's core tenents of honor, duty & integrity in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Working with Native American Co-Workers

Native American. First Nations. Inuit. Indian. There is a lot to consider when addressing diversity dynamics in the workplace. These easy-to-use cards provide a simple model (N.A.T.I.V.E.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Working with Latino-Hispanic Co-Workers

Other demographic groups are joining our organizations in increasing numbers and in positions where there weren’t before. Are you ready? These easy-to-use cards provide a simple model (L.A.T.I.N.O./A.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

TrainingBriefs® Creating a Respectful Workplace

Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment. As a manager, it's important to quickly address inappropriate workplace behavior before it turns into a larger issue for the organization.

Leadership Essentials™

SOLLAH EXCLUSIVE!

We all might have some preconceived ideas of what personal leadership might be. This short video explores the concept of personal (and effective) leadership and the impact it can have within our organization by asking these key questions: What is leadership? What are some of the characteristics of someone who exhibits personal leadership? What is it they say and do that demonstrates personal leadership? Why is personal leadership important to our organization/department/team?

Discussion Card: Working with Black & African American Co-Workers

Not sure how to discuss (let along increase) inclusion and belonging in your diverse workplace? These easy-to-use cards provide a simple model (B.L.A.C.K.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Working with Asian American Co-Workers

Accepting and including others in the workplace - regardless of their race or ethnicity - is key to truly leveraging the power of diversity. Having the difficult conversations helps everyone learn and address key diversity moments. These easy-to-use cards provide a simple model (A.S.I.A.N.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

TrainingBytes® Understanding Suicide

There were over 48,000 suicides in the United States - equal to about 132 suicides each day. Suicide is most often preventable. Most victims do not want to die. They have run out of options, see no way out or can see no end to the pain. Raise awareness and understanding about suicide.

Discussion Card: Respect Across Religions

When it comes to discussing religion in the workplace, there are so many questions. Be prepared to have these discussions while fostering an inclusion environment! These easy-to-use cards provide a simple model (F.A.I.T.H.S.) along with thought-provoking questions on better understanding & addressing questions on religion in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Meet Kim Foo...

SOLLAH EXCLUSIVE!

Sometimes we don’t realize that our comments or jokes are a form of ridicule and disrespect when they play off stereotypes. These kinds of jokes often offend people in the workplace or make them feel excluded. Managers need to help employees see the impact of their behavior on working relationships (and the workplace in general).

Training Briefs® Harmful Gossip

Maintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?

Training Briefs® Doesn't Interact Well with Others

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who doesn’t interact well with others, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

Training Briefs® This Is What I Expect

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?

TrainingBriefs® Doesn't Have the Skills

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?

TrainingBriefs® Tackling Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

TrainingBriefs® Unacceptable Mistakes

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?

TrainingBriefs® Religious Discrimination

Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?

TrainingBriefs® Termination Due to Poor Performance

Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?

TrainingBriefs® Termination Due to Downsizing

We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?

TrainingBriefs® I’m Not Gonna Work Extra Hours

We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?

TrainingBriefs® They’re Both Older

It’s a good possibility that many members of our organization don’t understand that our organization is a collection of backgrounds, experience levels, and life lessons. It’s important for them to understand that we can draw on the strengths of those elements… developing a thorough solution that works for the entire team.

TrainingBriefs® Disability Discrimination

Creating a respectful and inclusive workplace is vital to the success of our organization. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their disability. What do you do?

TrainingBriefs® Be More Assertive

Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.

TrainingBriefs® Bad Attitude

One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.

Craft Your Message With Purpose - A Quick Conversation

An enduring whimsical tradition that many people are familiar with is the act of placing a written message in a bottle and tossing it into the sea. The composer of the message has no idea who is going to receive the message or when they might get it -or if anyone will at all. Not knowing the end recipient of the message limits the ability to communicate with intention. Communication across differences is often done in a similar fashion.

The Consequences of Sexual Harassment™ (Employee Course - Multi-State)

One Course. Complete Training Coverage! Addressing sexual harassment training requirements for your employees has never been easier. This newly created 60-minute course is based on the popular ENOUGH!™ training program and covers all* required state training requirements (with additional state-specific content for California, Washington, New York, Delaware, Illinois, District of Columbia and Maine). This highly interactive course uses a dramatic story line to effectively engage learners... to trigger understanding & empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment.

A.C.T. with Integrity™ Real Situations for Discussion (eLearning Course)

Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.

Drawing the Line: Creating a Respectful & Harassment-Free Workplace™ (2-Hour Mgr/Sup Version)

Completely Updated! A detailed course on harassment and discrimination prevention that addresses the requirements found in AB1825, AB2053, SB396 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers. Workplace bullying (abusive conduct) and gender discrimination are also discussed and addressed in this course.

E•Z START™ Understanding Third Party Harassment

Third-party sexual harassment occurs when someone outside of the employer's organization harasses an employee in or outside the workplace. Such third parties may include customers, vendors, consultants, or anyone that the employer has a business relationship with. This E•Z START™ is geared towards all employees within your organization. Total Discussion Time: 30-60 Minutes

E•Z START™ Understanding Microaggressions

Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning. This E•Z START™ is geared towards all employees in your organization - providing a quick primer on the power (typically negative) and impact of microaggressions in the workplace. Total Discussion Time: 30-60 Minutes

E•Z START™ Tackling Unconscious Bias

Addressing unconscious/hidden bias takes time and considerable effort. It’s about making a more conscious choice about how you show up in the world. It’s about getting comfortable with being… well, uncomfortable. This E•Z START™ is geared towards all employees within your organization (executives, managers, supervisors, front-line employees, staff, etc.) promoting healthy conversations around our biases – and how they impact others. Total Discussion Time: 30-60 Minutes

E•Z START™ Tackling Illegal Stereotypes (National Origin)

Being frustrated with co-workers from time-to-time is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal. This E•Z START™ is geared towards all employees within your organization - providing a lesson on the detrimental impact of stereotypes. Total Discussion Time: 30-60 Minutes

E•Z START™ Resolving Workplace Conflict

Most of us would agree that one of our biggest challenges is dealing with conflict. But, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. This E•Z START™ is geared towards all employees within your organization - helping them recognize the importance of maintaining a civil, respectful and inclusive workplace. Total Discussion Time: 30-60 Minutes

E•Z START™ Getting Back to Work After the Pandemic

After the pandemic, organizations are navigating a broad range of issues that span from keeping their employees and customers safe to re-configuring business operations and getting things to a 'new' normal. This E•Z START™ is geared towards all employees within your organization, providing a great introduction to what employees might see in the post-pandemic workplace. Total Discussion Time: 30-60 Minutes

E•Z START™ Engaging Others

Engaged employees are not just those who are excited to come to work every day – they are deeply involved in, enthusiastic about and committed to their work. They understand their role and how it can impact the future of the organization. Engagement is an employees’ willingness and ability to contribute to the company’s success. This E•Z START™ is geared towards all managers/leaders within your organization. Total Discussion Time: 30-60 Minutes

E•Z START™ Embracing Workplace Civility

Simply put, uncivil actions disrupt the workplace! In today's fast-paced world, a simple social media post or email can lead to hurt feelings...lost jobs and maybe even a lawsuit. But... being civil is not about just being polite or having good manners. This E•Z START™ is geared towards all employees within your organization (executives, managers & staff) helping them recognize the importance of maintaining a civil, respectful and inclusive workplace.

E•Z START™ Diversity Basics (for Leaders)

Diversity just shows up. It walks in your door through the hiring process… who's out there in the applicant pool… that's what’s available for you to hire. This E•Z START™ is geared towards all leaders within your organization (executives, managers, supervisors, board members, etc.) providing a quick primer on the power and impact of workplace diversity and cultural competency. Total Discussion Time: 30-60 Minutes

E•Z START™ Developing Cultural Competence

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base - and use this understanding to communicate more effectively and to make better decisions. This E•Z START™ is geared towards all employees within your organization. Total Discussion Time: 30-60 Minutes

TrainingBriefs® Discussing a Low Raise

Whoever said that managing others was easy? For instance, an employee complains to you that their raise was less than expected. You need to take time to address the issue. How do you work with an employee who is dealing with anger because of a lower-than-expected pay raise?

Working on Diverse Teams (Pocket Guide)

We've taken ten of our best-selling discussion cards and created a pack of powerful, poignant and easy-to-use triggers for getting diversity, equity and inclusion conversations started! Each of the ten cards provides a simple model along with thought-provoking questions on various topics that will drive team cohesiveness. These cards are great for a quick training reminder, reinforcement, performance management or as a conversation generator.

Employee Engagement: Enhancing Your Work Culture™ (eLearning Classic)

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

SafetyBytes® - Forklift Safety Driving With A Load

Regulations require that only trained and authorized operators operate powered industrial trucks. In this SafetyBytes® course, we’ll discuss the proper techniques of driving with a load.

SafetyBytes® - Forklift Safety Common Sense Driving Skills

Regulations require that only trained and authorized operators operate powered industrial trucks. In this SafetyBytes® module, we’ll discuss some common since driving skills while operating a forklift.

SafetyBytes® - The Hazards of Power Lines

Overhead power line contact is one of the largest single causes of fatalities associated with mobile plant and equipment. In this SafetyBytes® module, we’ll discuss the precautions you can take when working near power lines.

SafetyBytes® - Warning Signs of Hazardous Materials

In this module, we will look at transportation, containers, and warning signs used with hazardous materials. Certain laws require that containers of hazardous materials carry warnings about the characteristics of the material inside.

SafetyBytes® - Bloodborne Diseases: Proper Washing

Good hand washing is the first line of defense against the spread of many illnesses including blood borne diseases. In this SafetyBytes® course, we’ll review the importance of hand washing and when to do so.

SafetyBytes® - An Overview of Fire Protection Within the Workplace

Fire prevention in the workplace is a key safety concern, Yet fires are more common in businesses than you might think. This SafetyBytes® module points out common flash points in the workplace.

SafetyBytes® - An Overview of Signs, Tags and Labels

Safety communication is of the utmost importance. And that's where signs, labels and tags com into play. This SafetyBytes® module demonstrates how signs, tags and labels communicate danger within our workplace.

SafetyBytes® - Close Calls (Non-Reported Incidents)

This SafetyByte shows how by taking appropriate steps when seeing an accident or something that could cause an accident, we can help avoid a tragedy.

SafetyBytes® - Saving Your Back (Tips and Tricks)

Back pain is not joke! In this SafetyBytes® module, we’ll discuss some basic tips and tricks to help you prevent injury to your back.

SafetyBytes® - Identifying Hazardous Materials

In this SafetyBytes® module, we will look at the labels and containers that can help you properly identify hazardous materials as a first responder.

SafetyBytes® - Activities that Lead to Falls

At least 68,000 injuries and 95 fatalities a year are caused by falls from elevations. This SafetyBytes® module looks at common tasks that lead to falls.

SafetyBytes® - Accidents & Emergencies In The Workplace

Safety, it’s something each of us has a right to expect and a responsibility to maintain. As a part of safety preparedness, you need to know what to do in the event of an accident or emergency. In this SafetyBytes® course, we will review some steps you can take prepare for, and respond to, such an event.

SafetyBytes® - Accident Prevention Tags

Signs, tags, labels and placards convey information that is intended to change behavior, give instructions, and/or convey important safety information and warnings. In this SafetyBytes® module, accident prevention tags are discussed.

Equal Employment (from It's the Law™)

Modern day federal equal employment laws began with the Civil Rights Act of 1964 and amendments to it and interpretations by the courts. It’s important to understand that sex discrimination law protects persons of all sexes, gender identities, and sexual orientations-including cisgendered men and heterosexuals. Also, race discrimination law protects persons of all races, including Caucasians. Basically, almost every applicant, employee, or former employee is now protected from discrimination because of their membership in groups protected by law.

Evaluating Performance & Progressive Discipline (from It's the Law™)

Unless an immediate termination is called for because of severe misconduct or major error, most terminations are the culmination of inappropriate conduct, unsatisfactory performance, or poor attendance that have built up over time. Most organizations follow progressive discipline steps in these situations. And progressive discipline is usually required in union collective bargaining agreements. It’s important to be careful, fair, accurate, and consistent when issuing disciplinary or corrective actions—and when evaluating performance.

Illegal Harassment (from It's the Law™)

Harassment is conduct motivated by a protected characteristic, that’s unwelcome, and severe or pervasive, and that unreasonably interferes with an individual's work performance or creates an intimidating, hostile, or offensive work environment. That’s a mouthful, but it’s really not that hard to spot hostile environment harassment. For instance, when someone creates an uncomfortable work environment for another employee by always referring to them as “dinosaur,” “the old guy,” “grandpa,” or “Boomer,” it can be considered a form of illegal harassment. And it's a manager's responsibility to make sure it doesn't happen.

Understanding Retaliation (from It's the Law™)

Under federal, as well as many state and local employment laws, retaliation is defined as any adverse action taken because the employee engaged in an activity protected by law that would either dissuade a reasonable person from engaging in that protected activity or punish them for having done so.

The Americans with Disabilities Act (from It's the Law™)

Both the Rehabilitation Act of 1973 - which applies to Federal employers and Federal Government contractors - and The Americans with Disabilities Act of 1990 - which applies to private employers - promote and expand employment opportunities for millions of people who have a mental or physical disability.

The Family & Medical Leave Act (from It's the Law™)

One of the things you hear more and more about these days is balance. You know, balancing your work and the rest of your life. And a law with the purpose of helping employees balance their work and their life is the Family and Medical Leave Act (FMLA). Private sector employers with 50 or more employees, and all schools and government employers are covered by the FMLA. It’s a complicated law and this vignette helps demystify the FMLA.

Got Ethics?® Using Company Resources for Personal Use

This Got Ethics?® module focuses on the use of company resources for personal use. Company assets are meant for business, and not personal use. We all have a responsibility to protect and safeguard company assets from loss, theft, misuse and waste.

Got Performance?® The Importance of Integrity (Employees)

Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. By the end of this course, you will be able to identify some of the most common work-related concerns as well as identify the best course of action given an ethical or compliance situation.

Got Sales?™ Time Management

Time management is the act of exercising control over the amount of time invested in various activities. To effectively manage time, an individual must be conscious of the choices made throughout the course of a day. Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive.

TrainingBriefs® Evaluating Ethical Situations

Updated! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Employees)

In today’s global economy, organizations must attract and retain a high-performing diverse workforce in order to thrive. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify behaviors which show inclusion and respect and the actions to take to encourage others to show respectful, inclusive behavior.

TrainingBriefs® No Foreigners Allowed

New Micro-Learning! Can you - as a manager - be held accountable for harassing behavior of your team members or direct reports? This course takes a look at the potential consequences of looking the other way when you notice harassing behavior in the workplace.

SafetyBytes® - Office Safety (Unauthorized Maintenance)

This dramatic SafetyByte® is an eye-opener when it comes to office safety and fall prevention. Using a chair or other office equipment as a ladder is definitely a no-no... and can quickly lead to a hospital visit.

Got Leadership?® Respecting Your LGBTQ+ Colleagues

Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. This course will give you increased confidence as a manager helping you create a more productive team with fewer inter-personal conflicts.

Got Sales?™ System Proficiency

Systems proficiency is the ability to acquire data about your organization and your competitor’s products and services, document information about your customer, and enter orders. By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.

Got Sales?™ Territory Planning

Territory planning is the process of creating the strategy and tactics necessary to deliver the required revenue and market share from a customer base. A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.

Got Sales?™ Sales Opportunity Management

Sales opportunity management is the process of following up and managing the necessary activities to convert leads into closed deals. Typically, the more expensive the product, the more steps you can expect in the sales cycle. By the end of this course, you will be able to identify the importance and techniques for sales opportunity management.

The Foreign Corrupt Practices Act (FCPA) - An Overview

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. U.S. employees and the companies they represent who violate this law face prosecution when caught paying or accepting bribes from foreign officials. Violators pay heavy fines...and the people involved can spend years in prison. This course provides a comprehensive overview of the FCPA.

A.C.T. with Integrity™: Real Situations for Discussion (eLearning Advantage)

Most organizations operate at a fast pace—which means real choices have to be made quickly by employees every day. And every time they make a choice, they hold the future well-being of your organization in their hands. This highly interactive course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day.

Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court

All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring. This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.

Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias

This new course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization. By the end of this module, you will be able to identify the dynamics of diversity and inclusion and the presence and influence of unconscious bias.

Got Diversity & Inclusion? The Negative Impact of Unconscious Bias (For Managers)

Learning how to recognize and respond to unconscious bias is an essential skill for today’s managers. You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability (eLearning)

Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

TrainingBriefs® Recruiting & Hiring: Avoiding Illegal Questions

New Micro-Learning! Asking inappropriate or illegal questions is probably one of the areas that get people into trouble more often than anything else. That's because the courts and EEOC guidelines have made it clear that you can't ask questions that discriminate against protected groups, don't predict successful job performance, or not job related.

Legal Briefs™ Family and Medical Leave Act

The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

By taking this updated eLearning course, your managers will learn how the ADA impacts them and their employees and find key answers to their most frequently asked questions. With critical legal information to guide decision making, this course helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively.