New Training Assets Now Available

Discussion Card: Working with Veteran Co-Workers

Military veterans are a great asset in the workplace. But how can you maximize their experience while maintaining respect and equity? These easy-to-use cards provide a simple model (V.E.T.E.R.A.N.) along with thought-provoking questions on better understanding your veteran's core tenents of honor, duty & integrity in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Leading Others Added: 4 months ago

Discussion Card: Working with Native American Co-Workers

Native American. First Nations. Inuit. Indian. There is a lot to consider when addressing diversity dynamics in the workplace. These easy-to-use cards provide a simple model (N.A.T.I.V.E.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Added: 4 months ago

Discussion Card: Working with Latino-Hispanic Co-Workers

Other demographic groups are joining our organizations in increasing numbers and in positions where there weren’t before. Are you ready? These easy-to-use cards provide a simple model (L.A.T.I.N.O./A.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Added: 4 months ago

TrainingBriefs® Creating a Respectful Workplace

Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment. As a manager, it's important to quickly address inappropriate workplace behavior before it turns into a larger issue for the organization.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Management, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 7 Minutes Added: 4 months ago

Leadership Essentials™

SOLLAH EXCLUSIVE!

We all might have some preconceived ideas of what personal leadership might be. This short video explores the concept of personal (and effective) leadership and the impact it can have within our organization by asking these key questions: What is leadership? What are some of the characteristics of someone who exhibits personal leadership? What is it they say and do that demonstrates personal leadership? Why is personal leadership important to our organization/department/team?

Topic: Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Assessing Performance, Effective Leadership, Management, Motivation, New Supervisor Added: 4 months ago

Discussion Card: Working with Black & African American Co-Workers

Not sure how to discuss (let along increase) inclusion and belonging in your diverse workplace? These easy-to-use cards provide a simple model (B.L.A.C.K.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Respect / Respectfulness Added: 4 months ago

Discussion Card: Working with Asian American Co-Workers

Accepting and including others in the workplace - regardless of their race or ethnicity - is key to truly leveraging the power of diversity. Having the difficult conversations helps everyone learn and address key diversity moments. These easy-to-use cards provide a simple model (A.S.I.A.N.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Respect / Respectfulness Added: 4 months ago

TrainingBytes® Understanding Suicide

There were over 48,000 suicides in the United States - equal to about 132 suicides each day. Suicide is most often preventable. Most victims do not want to die. They have run out of options, see no way out or can see no end to the pain. Raise awareness and understanding about suicide.

Topic: Mental Wellness & Health Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Reducing Stress (Work & Life) Closed Captioned Added: 4 months ago

Discussion Card: Respect Across Religions

When it comes to discussing religion in the workplace, there are so many questions. Be prepared to have these discussions while fostering an inclusion environment! These easy-to-use cards provide a simple model (F.A.I.T.H.S.) along with thought-provoking questions on better understanding & addressing questions on religion in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging Added: 4 months ago

Meet Kim Foo...

SOLLAH EXCLUSIVE!

Sometimes we don’t realize that our comments or jokes are a form of ridicule and disrespect when they play off stereotypes. These kinds of jokes often offend people in the workplace or make them feel excluded. Managers need to help employees see the impact of their behavior on working relationships (and the workplace in general).

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Workplace Civility Closed Captioned Added: 5 months ago

Training Briefs® Harmful Gossip

Maintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Leading Others, Problem Resolution, Respect / Respectfulness Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

Training Briefs® Doesn't Interact Well with Others

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who doesn’t interact well with others, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

Training Briefs® This Is What I Expect

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

TrainingBriefs® Doesn't Have the Skills

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Assessing Performance, Communication, Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

TrainingBriefs® Tackling Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Conflict Resolution, Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

TrainingBriefs® Unacceptable Mistakes

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

TrainingBriefs® Religious Discrimination

Creating a respectful and inclusive workplace is vital to the success of our organization. Religious discrimination is illegal. All claims of religious discrimination must be taken seriously and properly addressed to ensure that this does not happen in the workplace. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their religion. What do you do?

Topic: Management Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Discrimination, Leading Others, Problem Resolution Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

TrainingBriefs® Termination Due to Poor Performance

Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?

Topic: Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management Course Level: Intermediate Seat Time: 7 Minutes Added: 5 months ago

TrainingBriefs® Termination Due to Downsizing

We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago

TrainingBriefs® I’m Not Gonna Work Extra Hours

We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leading Others, Professionalism Course Level: Intermediate Seat Time: 8 Minutes Added: 5 months ago