New Training Resources Now Available

TrainingBriefs® It’s Just Allergies!

New Micro-Learning! Gossip has no place in the workplace. Assumptions and gossip can lead to bigger issues – discrimination and even harassment. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.

Topic: Discrimination Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® The New Normal

New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

The Oh Series™ Everyday Diversity (eLearning Program)

Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. An “Oh?” moment occurs when “difference makes a difference!” In other words, it occurs when diversity and inclusion dynamics impact our relationships, behavior, or understanding of a situation.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Emotional Intelligence, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 40 Minutes Added: 4 years ago

Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination

Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 35 Minutes Added: 3 years ago

TrainingBriefs® The Greatest Generation?

New Micro-Learning! Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others - we are wasting an opportunity to leverage the power of that diversity. We can make assumptions (and stereotypes) about people based on their age… like younger people will be much better at embracing and using technology when compared to those that are older.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Generational Challenges, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® The Boys Club

New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® I Can’t Pronounce That Name!

New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® I’m Stressed!

The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.

Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Mental Wellness & Health Course Level: Foundational Seat Time: 7 Minutes Added: 4 years ago

TrainingBriefs® Telecommuting (Tips and Tricks)

New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.

Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 8 Minutes Added: 4 years ago

Mentoring 201™ The Next Steps for Success (eLearning Signature)

Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Intermediate Seat Time: 30 Minutes Added: 5 years ago

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Employee Wellness, Management, Professionalism Course Level: Intermediate Seat Time: 30 Minutes Added: 3 years ago

TrainingBriefs® Team Cohesion (Diversity Moments)

New Micro-Learning! Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. One of the priorities you must juggle is developing and maintaining a cohesive and productive team - easier said than done! A diverse workforce creates a diverse range of opinions, attitudes, and perspectives – and all that diversity can result in conflict, tension, and frustration leading to lost productivity – and possibly even a disruption to customer service.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 9 Minutes Added: 4 years ago

Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

Updated with the US Supreme Court decision protecting LGBTQ+ workers! Meet federal compliance standards for harassment-prevention training. This interactive course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 45 Minutes Added: 4 years ago

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)

This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Course Level: Intermediate Seat Time: 20 Minutes Added: 4 years ago

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare Other Topics: Communication, Conflict Resolution, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes Added: 5 years ago

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes Added: 6 years ago

TrainingBriefs® Involving Your Audience

New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.

Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® Third Party Harassment

New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Learning Reinforcement, Professionalism, Sexual Harassment Course Level: Foundational Seat Time: 8 Minutes Added: 4 years ago

TrainingBriefs® Planned Spontaneous Recognition

New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 6 Minutes Added: 4 years ago

Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)

Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes Added: 5 years ago