New Training Resources Now Available

TrainingBriefs® Outlining Presentation Intent

New Micro-Learning! A presentation happens anytime we have an opportunity to inspire, inform and influence people... literally hundreds of times every day. It could be a phone call. A quick conversation in the hallway. An e-mail. A staff meeting. They're all presentations. In this course, you'll learn about the three elements you should address when outlining the intent of your presentation to ensure you are successful at communicating your message.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® Defamation of Character

New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® Cutting Corners

Ethics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. If you notice a co-worker violating the code of business ethics, it is your ethical obligation to them, to the company, and to yourself to gather your thoughts about the situation and organize an appropriate response to help minimize potential risks.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Industrial & Manufacturing, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

Generations: M.E.E.T. for Respect in the Workplace™

Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 45 Minutes Added: 4 years ago

TrainingBriefs® Managing Retaliation Situations

New Micro-Learning! Many people have misconceptions about retaliation in the workplace. Well, here are the facts. Retaliation is one of the fastest growing types of harassment reported to the Equal Employment Opportunity Commission. Retaliation is a costly problem. So, you must be proactive in addressing retaliatory behavior in the workplace and be very vigilant of your own behavior, so you are not personally accused of any wrongdoing.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Professionalism Course Level: Foundational Seat Time: 8 Minutes Added: 4 years ago

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)

A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 18 Minutes Added: 4 years ago

TrainingBriefs® That’s Offensive!

New Micro-Learning! So, how can we maintain respectful work relationships when someone uses a term or phrase that is offensive to others in the workplace? Diversity moments are often unintended, occur when we least expect, and can leave us surprised, confused, embarrassed, guilty, fearful, frustrated or uncertain. When you overhear a situation where one person has inadvertently made an insulting remark, you may decide to intervene.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 7 Minutes Added: 4 years ago

Got Compliance?™ Harassment: It’s More Than You Think™

The majority of people who harass do so as a conscious or unconscious way of expressing dominance or power. It may be used as a method for organizational or social control over someone else. Bullying is a form of harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discrimination, Professionalism Course Level: Intermediate Seat Time: 15 Minutes Added: 4 years ago

TrainingBriefs® An Employee with a Temper

New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Workplace Violence Prevention Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

TrainingBriefs® An Employee Who Threatens an Outsider

New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Workplace Violence Prevention Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers

This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 45 Minutes Added: 4 years ago

Life IS a Series of Presentations™: Inspire, Inform & Influence. (eLearning Course)

The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

Topic: Communication Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 40 Minutes Added: 4 years ago

TrainingBriefs® The Virtual Workplace: Tackling Time Theft

New Micro-Learning! Remote teams and mobile workers are becoming more and more popular among businesses. This makes tracking an employee’s efficiency and productivity very difficult. This course tackles time theft… when an employee accepts pay from their employer for work that they haven’t actually done, or for time they have not actually put into their work. Time theft can certainly hurt business by decreasing employee productivity and costing the organization money.

Topic: Professionalism Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Ethics & Integrity, Management Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)

Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

Topic: Effective Training Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 35 Minutes Added: 4 years ago

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Hiring & Recruiting, Effective Leadership, Professionalism Course Level: Advanced Seat Time: 30 Minutes Added: 4 years ago

Bury My Heart at Conference Room B™ (eLearning Program)

Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Successfully Leading Others, Management Course Level: Foundational Seat Time: 40 Minutes Added: 4 years ago

The Courage to Coach™ for Retail (eLearning Signature)

The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Conflict Resolution, Management, Professionalism Course Level: Foundational Seat Time: 30-40 Minutes Added: 4 years ago

TrainingBriefs® Recruiting & Hiring: Avoiding Illegal Questions

New Micro-Learning! Asking inappropriate or illegal questions is probably one of the areas that get people into trouble more often than anything else. That's because the courts and EEOC guidelines have made it clear that you can't ask questions that discriminate against protected groups, don't predict successful job performance, or not job related.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Hiring & Recruiting Course Level: Foundational Seat Time: 7 Minutes Added: 4 years ago

TrainingBriefs® Preparing for the Interview

New Micro-Learning! Selecting the right person requires a structured interview process that evaluates for three dimensions: 
capability, commitment & chemistry. An effective three-dimensional interview starts with preparation. The bottom line is this; a consistent, structured interview process is the single most important factor in conducting an effective interview.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Management Course Level: Foundational Seat Time: 8 Minutes Added: 4 years ago

TrainingBriefs® Recruiting & Hiring: Protected Groups

New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago