New Training Resources Now Available
TrainingBriefs® Cutting Corners
Ethics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. If you notice a co-worker violating the code of business ethics, it is your ethical obligation to them, to the company, and to yourself to gather your thoughts about the situation and organize an appropriate response to help minimize potential risks.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes
Generations: M.E.E.T. for Respect in the Workplace™
Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.
eLearning - Signature Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Professionalism Foundational 45 Minutes
TrainingBriefs® Managing Retaliation Situations
New Micro-Learning! Many people have misconceptions about retaliation in the workplace. Well, here are the facts. Retaliation is one of the fastest growing types of harassment reported to the Equal Employment Opportunity Commission. Retaliation is a costly problem. So, you must be proactive in addressing retaliatory behavior in the workplace and be very vigilant of your own behavior, so you are not personally accused of any wrongdoing.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Professionalism Foundational 8 Minutes
Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)
A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Intermediate 18 Minutes
TrainingBriefs® That’s Offensive!
New Micro-Learning! So, how can we maintain respectful work relationships when someone uses a term or phrase that is offensive to others in the workplace? Diversity moments are often unintended, occur when we least expect, and can leave us surprised, confused, embarrassed, guilty, fearful, frustrated or uncertain. When you overhear a situation where one person has inadvertently made an insulting remark, you may decide to intervene.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Management, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 7 Minutes
Got Compliance?™ Harassment: It’s More Than You Think™
The majority of people who harass do so as a conscious or unconscious way of expressing dominance or power. It may be used as a method for organizational or social control over someone else. Bullying is a form of harassment.
eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Discrimination, Professionalism Intermediate 15 Minutes
TrainingBriefs® An Employee with a Temper
New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Workplace Violence Prevention Foundational 6 Minutes
TrainingBriefs® An Employee Who Threatens an Outsider
New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Management, Workplace Violence Prevention Foundational 5 Minutes
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers
This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
eLearning - Signature Ethics & Compliance Harassment Prevention, Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Intermediate 45 Minutes
Life IS a Series of Presentations™: Inspire, Inform & Influence. (eLearning Course)
The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.
eLearning - Signature Personal Performance Communication, Communication & Influencing, Interpersonal Skills, Professionalism Foundational 40 Minutes
TrainingBriefs® The Virtual Workplace: Tackling Time Theft
New Micro-Learning! Remote teams and mobile workers are becoming more and more popular among businesses. This makes tracking an employee’s efficiency and productivity very difficult. This course tackles time theft… when an employee accepts pay from their employer for work that they haven’t actually done, or for time they have not actually put into their work. Time theft can certainly hurt business by decreasing employee productivity and costing the organization money.
eLearning - TrainingBriefs® Ethics & Compliance Professionalism, Ethics & Integrity, Management Foundational 6 Minutes
Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)
Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.
eLearning - Signature Leadership, Personal Performance Effective Training, Interpersonal Skills, Effective Leadership, Professionalism Intermediate 35 Minutes
Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview
This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.
eLearning - Signature Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership, Professionalism Advanced 30 Minutes
Bury My Heart at Conference Room B™ (eLearning Program)
Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!
eLearning - Signature Leadership Effective Leadership, Change, Communication, Successfully Leading Others, Management Foundational 40 Minutes
The Courage to Coach™ for Retail (eLearning Signature)
The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.
eLearning - Signature Leadership Coaching & Mentoring, Change, Communication, Conflict Resolution, Management, Professionalism Foundational 30-40 Minutes
TrainingBriefs® Recruiting & Hiring: Avoiding Illegal Questions
New Micro-Learning! Asking inappropriate or illegal questions is probably one of the areas that get people into trouble more often than anything else. That's because the courts and EEOC guidelines have made it clear that you can't ask questions that discriminate against protected groups, don't predict successful job performance, or not job related.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Compliance, Hiring & Recruiting Foundational 7 Minutes
TrainingBriefs® Preparing for the Interview
New Micro-Learning! Selecting the right person requires a structured interview process that evaluates for three dimensions: capability, commitment & chemistry. An effective three-dimensional interview starts with preparation. The bottom line is this; a consistent, structured interview process is the single most important factor in conducting an effective interview.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management Foundational 8 Minutes
TrainingBriefs® Recruiting & Hiring: Protected Groups
New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Management, Compliance, Professionalism Foundational 6 Minutes
Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)
Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.
eLearning - Signature Leadership, Personal Performance Communication, Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Intermediate 35 Minutes
TrainingBriefs® Documenting Correctly
New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Intermediate 6 Minutes