Are You Going to Get That? 01:47 min

Video with graphics and narrator   Video Vignette   English
Are You Going to Get That?

Are You Going to Get That?

How to best handle phone calls while also helping another customer in person.
Type:Video VignettesID:110 
Main Topic:Sales & Service
Other Topics:Communication, Customer Service, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Retail & Hospitality
Available in Other Assets:Glad I Could Help: Real Customer Service Situations for Discussion (Off-The-Shelf Video Program (ILT)) ID:119