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![]() | Are You Going to Get That?How to best handle phone calls while also helping another customer in person. |
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Type: | Video VignettesID:110 |
Main Topic: | Sales & Service |
Other Topics: | Communication, Customer Service, Interpersonal Skills, Professionalism |
Competencies: | Building Customer Loyalty |
Suggested Industry Usage: | Retail & Hospitality |
Available in Other Assets: | Glad I Could Help: Real Customer Service Situations for Discussion (Off-The-Shelf Video Program (ILT)) ID:119 |