ATTITUDE!™ Resolving Difficult Situations in the Workplace

Tackling Difficult Workplace Conversations

Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

Learning Paths & Details

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits
  • Leading and Managing for Peak Performance

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
Sign In to Request Quote

Download License $12.00 (Minimum 100 employees)

We will contact you for license agreement details and any applicable set-up fees.
Employees: 

DVD $350.00

Print materials will be delivered via email
DVDs: 

USB Key (1 Year License) $995.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (2 Year License) $1,840.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (3 Year License) $2,636.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

Training Files (17)

TitleTypeTime/PagesLanguage
Full Video18:31 minEnglishDemo
Program Introduction / Five Steps
Video with graphics and narrator
Video Introduction02:24 minEnglishDemo
A Real Team Player. Not!
Video with graphics and narrator
Video Vignette04:10 minEnglishDemo
A Real Team Player. Not!
Video without graphics or narrator
Video Vignette02:50 minEnglishDemo
Change Is Not in My Vocabulary
Video with graphics and narrator
Video Vignette03:19 minEnglishDemo
Change Is Not in My Vocabulary
Video without graphics or narrator
Video Vignette02:15 minEnglishDemo
The Boss Who Knows It All… And Then Some!
Video with graphics and narrator
Video Vignette03:14 minEnglishDemo
The Boss Who Knows It All… And Then Some!
Video without graphics or narrator
Video Vignette02:34 minEnglishDemo
The “Whatever” Co-Worker…
Video with graphics and narrator
Video Vignette03:42 minEnglishDemo
The “Whatever” Co-Worker…
Video without graphics or narrator
Video Vignette02:51 minEnglishDemo
Program Summary / Five Steps Review
Video with graphics and narrator
Video Summary01:13 minEnglishDemo
As Produced Script
As Produced Script
Workshop Material 23 pagesEnglishDemo
ATTITUDE Facilitator Guide
Facilitator Guide
Workshop Material 100 pagesEnglishDemo
ATTITUDE Participant Materials
Participant Materials
Workshop Material 34 pagesEnglishDemo
ATTITUDE Presentation
Workshop PowerPoint
Workshop Material 41 pagesEnglishDemo
ATTITUDE Self-Study Guide
Self-Study Guide
Workshop Material 30 pagesEnglishDemo
Workshop Material 1 pageEnglishDemo

Additional Information

We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes and difficult situations.


More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace


Related Programs & Training Ideas