ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)

Tackling the Tough Workplace Conversations

When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

Learning Paths & Details

Suggested Industry Usage

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits
  • Leading and Managing for Peak Performance

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
Sign In to Request Quote

Download License $12.00 (Minimum 100 employees)

We will contact you for license agreement details and any applicable set-up fees.
Employees: 

DVD $350.00

Print materials will be delivered via email
DVDs: 

USB Key (1 Year License) $995.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (2 Year License) $1,840.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (3 Year License) $2,636.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

Training Files (17)

TitleTypeTime/PagesLanguage
Full Video18:01 minEnglishDemo
Program Introduction / Five Steps
Video with graphics and narrator
Video Introduction02:05 minEnglishDemo
A Real Team Player. Not!
Video with graphics and narrator
Video Vignette04:12 minEnglishDemo
A Real Team Player. Not!
Video without graphics or narrator
Video Vignette02:58 minEnglishDemo
Change Is Not in My Vocabulary
Video with graphics and narrator
Video Vignette03:19 minEnglishDemo
Change Is Not in My Vocabulary
Video without graphics or narrator
Video Vignette02:18 minEnglishDemo
The Boss Who Knows It All… And Then Some!
Video with graphics and narrator
Video Vignette03:28 minEnglishDemo
The Boss Who Knows It All… And Then Some!
Video without graphics or narrator
Video Vignette02:35 minEnglishDemo
The “Whatever” Co-Worker…
Video with graphics and narrator
Video Vignette03:15 minEnglishDemo
The “Whatever” Co-Worker…
Video without graphics or narrator
Video Vignette02:25 minEnglishDemo
Program Summary / It Starts With You…
Video with graphics and narrator
Video Summary01:13 minEnglishDemo
ATTITUDE Facilitator Guide
Facilitator Guide
Workshop Material 99 pagesEnglishDemo
ATTITUDE Participant Materials
Participant Materials
Workshop Material 34 pagesEnglishDemo
ATTITUDE Presentation
Workshop PowerPoint
Workshop Material 41 pagesEnglishDemo
ATTITUDE Self-Study Guide
Self-Study Guide
Workshop Material 34 pagesEnglishDemo
Workshop Material 1 pageEnglishDemo
Workshop Material 22 pagesEnglishDemo

Additional Information

We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.


More From the Series: ATTITUDE!™ - Resolving Difficult Situations in Healthcare


Related Programs & Training Ideas