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Cultural competency refers to the ability to effectively interact with people from different cultures, especially by understanding and respecting their cultural differences. It involves having the knowledge, skills, values, and attitudes that enable one to communicate and work with people from diverse backgrounds and perspectives. Cultural competency is important for many fields and professions, such as health care, education, social work, business, and more. Some of the benefits of cultural competency include improved quality of service, increased customer satisfaction, enhanced teamwork, reduced conflicts, and greater innovation.