Conflict 101™

Properly Resolving Conflict

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Learning Paths & Details

Competencies

  • Creating a Collaborative Environment
  • Developing Core Leadership Skills
  • Developing Critical Work Skills

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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DVD $350.00

While supplies last. Quantities are very limited. Subject to availability. No returns. DVD sales do not include discussion/workshop materials.
DVDs: 

USB Key (3-Year License) $2,695.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.
USB Keys: 

Also Available as: eLearning - Signature

Conflict 101™ (eLearning Signature)

Conflict 101™ (eLearning Signature)

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Training Files (10)

TitleTypeTime/PagesLanguage
Conflict 101™
Full Video
Full Video08:37 min EnglishDemo
Conflict 101™ Introduction Strategy Overview
Video with graphics and narrator
Video Introduction01:25 min EnglishDemo
Conflict 101™ The Fight Response
Video with graphics and narrator
Video Vignette01:55 min EnglishDemo
Conflict 101™ The Flight Response
Video with graphics and narrator
Video Vignette02:20 min EnglishDemo
Conflict 101™ The Freeze Response
Video with graphics and narrator
Video Vignette01:35 min EnglishDemo
Conflict 101™ The Bottom Line
Video with graphics and narrator
Video Summary00:47 min EnglishDemo
Conflict 101™
Self-Study Guide
Workshop Material18 pages EnglishDemo
Workshop Material10 pages EnglishDemo
Workshop Material34 pages EnglishDemo
Conflict 101™ Workshop PPT
Workshop PowerPoint
Workshop Material EnglishDemo

Additional Information

Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the fight, flight or freeze conflict model.


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