Conflict 101™ - The Bottom Line

Understanding & Addressing Workplace Conflict

There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

Learning Paths & Details


  • Creating a Collaborative Environment
  • Developing Core Leadership Skills
  • Developing Critical Work Skills

Training Files (1)

Conflict 101™ The Bottom Line
Video with graphics and narrator
Video Summary00:47 min EnglishDemo

Additional Information

Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the fight, flight or freeze conflict model.

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