Additional Information
Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the freeze conflict model.
Addressing Workplace Conflict
It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.
Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the freeze conflict model.