Video Vignettes ID: 1964

Conflict 101™ - The Freeze Response

Addressing Workplace Conflict

It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the freeze conflict model.

More From the Series: Conflict 101™

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Competencies

  • Creating a Collaborative Environment
  • Developing Core Leadership Skills
  • Developing Critical Work Skills

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