Conflict 101™ - The Freeze Response
Addressing Workplace Conflict
It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.
Learning Paths & Details
- Personal Performance
- Type: Video Vignettes
- Audience: General
- Available As: Download, USB, USB-2YR, USB-3YR
Suggested Industry Usage
- Creating a Collaborative Environment
- Developing Core Leadership Skills
- Developing Critical Work Skills
Training Files (1)
|Video Vignette||01:35 min||English||Demo|
Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the freeze conflict model.