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Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

Resolving Workplace Conflict

Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

Learning Path & Details

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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DVD $350.00

While supplies last. Quantities are very limited. Subject to availability. No returns. DVD sales do not include discussion/workshop materials.
DVDs: 

USB Key (3-Year License) $2,695.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.
USB Keys: 

Also Available as: eLearning - Signature

Conflict 101™ (eLearning Signature)

Conflict 101™ (eLearning Signature)

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Training Files (15)

TitleTypeTime/PagesLanguage
Full Video25:14 min EnglishDemo
Program Introduction (T.I.M.E. Model)
Video with graphics and narrator
Video Introduction02:14 min EnglishDemo
Fight – Team Troubles?
Video with graphics and narrator
Video Vignette06:34 min EnglishDemo
Fight – Team Troubles?
Video without narrator
Video Vignette01:43 min EnglishDemo
Flight – Can’t You Just Deal with It?
Video with graphics and narrator
Video Vignette08:03 min EnglishDemo
Video Vignette02:03 min EnglishDemo
Video Vignette05:50 min EnglishDemo
Video Vignette02:30 min EnglishDemo
Program Summary (Recapping the T.I.M.E. Model)
Video with graphics and narrator
Video Summary01:46 min EnglishDemo
Conflict Clock - PowerPoint
Workshop PowerPoint
Workshop Material20 pages EnglishDemo
Workshop Material124 pages EnglishDemo
Workshop Material36 pages EnglishDemo
Workshop Material54 pages EnglishDemo
Workshop Material40 pages EnglishDemo
Workshop Material30 pages EnglishDemo

Additional Information

Conflict Clock is a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stressor or conflict happens at 3:00. The other person responds at 6:00, and we respond again at 9:00. When we respond poorly at 3:00, this prompts the other person to respond poorly at 6:00, and so on. We experience a circular problem…one where despite our poor results, we use the same failed response pattern again and again.


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