Additional Information
When it comes to coaching an "attitude problem," always make sure it's done in private. Use of specific examples and the behavior you expect to see. Make it crystal clear you're not messing around.
Coaching a Good Employee To Get Along with Others
Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.
When it comes to coaching an "attitude problem," always make sure it's done in private. Use of specific examples and the behavior you expect to see. Make it crystal clear you're not messing around.