Customer Service Is...™

Simple Customer Service Concepts That Work

What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

Learning Path & Details

Personal Performance
Type: Discussion Generators
Audience: Employees / Staff
Available As: Download, USB, USB-2YR, USB-3YR

Topics

Suggested Industry Usage

Competencies

Building Customer Loyalty
Developing High-Performing Work Habits

Buying Options

Library License You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.	Sign In to Request Quote
Download License $5.00 (Minimum 100 employees) We will contact you for license agreement details and any applicable set-up fees.	Employees:
USB Key (1 Year License) $595.00 Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:
USB Key (2 Year License) $1,100.75 Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:
USB Key (3 Year License) $1,576.75 Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:

Training Files (3)

English

Title	Type	Time/Pages	Language
Customer Service Is ... Video with graphics and music	Full Video	03:03 min	English	Demo
Customer Service Is ... Discussion Guide	Workshop Material	6 pages	English	Demo
Customer Service Is ... As Produced Script	Workshop Material	2 pages	English	Demo

Additional Information

This short program helps your entire organization recognize the importance of the customer. We all have the power to create exceptional service... if we make the customer our priority.