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Diversity 201™ - Are You Speaking English?

AWARD WINNER!

Helping Non-Native English Speakers at Work

Telly Award Winner! In today’s diverse world, we’re bound to encounter customers, vendors and even co-workers who speak English as a second language. When we are tired and frustrated it’s very easy to dismiss a person that’s struggling to speak English. Taking a moment to respectfully include customers who may not sound like us (or are easy to understand), we create equity... and powerful customer allies.

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Diversity 201™ Are You Speaking English?2 min
Video Vignette

Diversity 201™ Are You Speaking English?

Video with graphics and narrator
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Diversity 201™ Are You Speaking English?3 pages
Workshop Material

Diversity 201™ Are You Speaking English?

Discussion Guide
Diversity 201™ Are You Speaking English?2 pages
Workshop Material

Diversity 201™ Are You Speaking English?

Video Discussion Questions

Additional Information

When difficult diversity dynamics are in play, we can avoid escalation… by pausing, taking a deep breath, and exercising patience. Also, when we put ourselves in another person’s shoes… our empathy becomes a critical step in creating a respectful and inclusive workplace.

More From the Series: Diversity 201™ Equity and Inclusion in Action

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  • Understanding Diversity
  • Fostering Workplace Inclusion & Belonging

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