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Video Program (ILT) ID: 3135

Essential Leadership™ Leading With Empathy

Leveraging Competency and Empathy During Tough Workplace Discussions

Handling tough conversations is a challenge for almost everyone—especially when it comes to navigating complex workplace issues that often arise unexpectedly. Essential Leadership™ Leading With Empathy is a program specifically designed to support managers and supervisors in addressing these challenges - with empathy! It presents various realistic scenarios that leaders may encounter with employees, offering a straightforward, four-step process to effectively manage each situation.

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Essential Leadership™ Leading With Empathy12 min
Full Video

Essential Leadership™ Leading With Empathy

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CC HD 1080
I'm Not Signing That2 min
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I'm Not Signing That

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CC HD 1080
It's Not My Fault3 min
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It's Not My Fault

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CC HD 1080
When They Just Don't Care2 min
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When They Just Don't Care

Video with graphics and narrator
CC HD 1080
You Can't Believe Anything They Say3 min
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You Can't Believe Anything They Say

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CC HD 1080
You're Doing a Great Job, But...2 min
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You're Doing a Great Job, But...

Video with graphics and narrator
CC HD 1080
Essential Leadership™ Leading With Empathy44 pages
Workshop Material

Essential Leadership™ Leading With Empathy

Discussion Guide
Essential Leadership™ Leading With Empathy18 pages
Workshop Material

Essential Leadership™ Leading With Empathy

Participant Materials
Essential Leadership™ Leading With Empathy21 pages
Workshop Material

Essential Leadership™ Leading With Empathy

Self-Study Guide
Essential Leadership™ Leading With Empathy9 pages
Workshop Material

Essential Leadership™ Leading With Empathy

Workshop PowerPoint
Essential Leadership™ Leading With Empathy15 pages
Workshop Material

Essential Leadership™ Leading With Empathy

As Produced Script

Additional Information

While understanding the feedback process conceptually is important, putting it into practice during a real conversation with an employee is an entirely different experience. If employees always behaved as predictably, managing these situations would be far simpler. However, real-life responses can be unpredictable, making it essential for managers to develop the skills needed to handle difficult conversations effectively and retain valuable employees.

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Category & Details

Topics

Competencies

  • Leading and Managing for Peak Performance

Learning Objectives

  • Learn to tell employees exactly (and with empathy) how they see their performance.
  • Understand how to lead toward a solution.
  • Master the concept of keeping at it until it sticks.

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