Everyday Diversity™ Are You Speaking English?
Interacting with Non-Native English Speakers
Providing customer service over the phone can be hard, particularly when someone has an accent that is hard to understand. While it can be frustrating not being able to communicate easily, the reality is that everyone in the world has an accent. We only notice it when we are speaking with people who don’t share our native language.
Learning Path & Details
- Diversity, Equity, Inclusion & Belonging
- Type: Video Vignettes
- Audience: General
- Available As: Download, USB, USB-2YR, USB-3YR
Suggested Industry Usage
- Understanding Diversity
- Fostering Inclusion, Equity & Belonging
Training Files (26)
|Video Vignette||01:21 min||English||Demo|
|Video Vignette||01:00 min||English||Demo|
|Workshop Material||3 pages||English||Demo|
|Workshop Material||2 pages||English||Demo|