Having quality customer service is critical to any business. It's your job as a leader to set and maintain the organization's expectations when it comes to servicing customers. Those that are willing to go the extra mile for their customers will have customers for life. It is important to realize the consequences of our actions and know there is always more we can do.
|Main Topic:||Effective Leadership|
|Other Topics:||Coaching & Mentoring, Communication & Influencing, Customer Service|
|Competencies:||Leading and Managing for Peak Performance, Manage Customer Experience|
|Suggested Industry Usage:||Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government|
|Available in Other Languages:||Spanish (NA) Portuguese (Brazilian) Italian German French Chinese (Simplified)|
|Available in Other Assets:||Everyday Leadership™ (The Complete Series) (Off-The-Shelf Video Program (ILT)) ID:2728|