Glad I Could Help - Opening Montage/Service Attitude Introduced
Customer Service
Introduce how a service representative's response is the key factor in creative a positive customer experience.
Learning Path & Details
- Personal Performance
- Type: Video Introduction
- Audience: Employees / Staff
- Available As: Download, Streaming
Suggested Industry Usage
Competencies
- Building Customer Loyalty
Buying Options
Training Files (1)
Title | Type | Time/Pages | Language | |
---|---|---|---|---|
Video Introduction | 01:54 min | English | Demo |
Additional Information
Trainer Comments: Great intro to any customer service training. Can use to generate discussion on why customers' expectations for service have become so low,and then focus on how your organization can set a new standard of service.
Related Content
Explore the Program: Glad I Could Help: Real Customer Service Situations for Discussion™