Glad I Could Help - Opening Montage/Service Attitude Introduced

Customer Service

Introduce how a service representative's response is the key factor in creative a positive customer experience.

Learning Path & Details

Suggested Industry Usage

Competencies

  • Building Customer Loyalty

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Training Files (1)

TitleTypeTime/PagesLanguage
Opening Montage/Service Attitude Introduced
Video with graphics and narrator
Video Introduction01:54 minEnglishDemo

Additional Information

Great intro to any customer service training. Can use to generate discussion on why customers' expectations for service have become so low,and then focus on how your organization can set a new standard of service.


More From the Series: Glad I Could Help: Real Customer Service Situations for Discussion™


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