I Don't Understand

I Don't Understand

Difficulty Working With Customer Based on Language

An employee has difficulty helping a patient due to a language barrier.

Learning Path & Details

Competencies

  • Understanding Diversity
  • Fostering Inclusion, Equity & Belonging

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Download License $5.00 (Minimum 100 employees)

We will contact you for license agreement details and any applicable set-up fees.
Employees: 

USB Key $595.00

Video program delivered on a secure/executable USB drive. USB drive must be seated in computer in order to run. No returns on USB drives. Please confirm you can run a USB executable before purchasing. Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

Training Files (1)

TitleTypeTime/PagesLanguage 
I Don't Understand
Video with graphics and narrator
Video Vignette01:40 minEnglishDemo

Additional Information

Trainer Comments: Use as a stand alone module to evaluate personal bias and review organizational practices.


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