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Video Program (ILT) ID: 2251

Inclusion Skills for a Changing Workforce™

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Understanding Cultural Differences in the Workplace

Successfully interacting with diverse colleagues and customers begins with the mindset that people mean well in their actions to others. Being open to learning about why and how others react and respond in certain situations will go a long way toward improving relationships, solving problems and increasing productivity. In a multicultural workplace, understanding verbal and nonverbal cues is necessary for effective and inclusive communication.

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Inclusion Skills for a Changing Workforce31 min
Full Video

Inclusion Skills for a Changing Workforce

Video with graphics and narrator
CC HD 720
Inclusion Skills for a Changing Workforce36 pages
Workshop Material

Inclusion Skills for a Changing Workforce

As Produced Script

Buying Options

Library License

You may license this resource or the entire video library (over 9,000 training resources). Please contact the Sollah Team for cost-effective, flat-fee library license pricing. Note: Pricing is based upon the number of employees within your organization.

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Streaming License

You may license this resource as a streaming video. Please contact the Sollah Team for cost-effective license pricing. Note: Each streaming video is delivered as a secure web link for seamless streaming.

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USB Key (3-Year License) $2,695.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows unlimited access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Communicating in a diverse work environment is not only a reality – it's a business necessity. In today’s organizations, there may be a common language, but words and actions may be interpreted through a cultural or behavioral lens.

Our world view shapes our perspective - but it does not have to shape our behavior.

Diversity is a reality. Inclusion is what we need in the workplace. The OPEN process is how we do it.

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Category & Details

Topics

Competencies

  • Fostering Workplace Inclusion & Belonging

Learning Objectives

  • Understand that diversity just is... and including others in our daily work facilitates stronger relationships.
  • Learn why communicating in a diverse work environment is not only a reality – it's a business necessity.
  • Use the O.P.E.N. framework to better understand those we work with who are different than ourselves.

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