Johnny the Bagger® A True Story of Customer Service™

Need to boost powerful customer service concepts or your team or in your organization? Johnny the Bagger is a true story of a young man with Down syndrome who worked at a grocery store and inspired his co-workers and customers with his simple but heartfelt service. He decided to put a quote of the day in each customer's bag, along with his name and a smile. His gesture touched many people and created a loyal following of customers who wanted to see Johnny and his quotes.