Johnny the Bagger® A True Story of Customer Service™

Simple Customer Loyalty

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Learning Path & Details

Personal Performance
Type: Off-The-Shelf Video Program (ILT)
Audience: Employees / Staff
Available As: Download, USB, USB-2YR, USB-3YR, eLearning

Topics

Suggested Industry Usage

Competencies

Building Customer Loyalty

Buying Options

Library License You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.	Sign In to Request Quote
Download License $12.00 (Minimum 100 employees) We will contact you for license agreement details and any applicable set-up fees.	Employees:
USB Key (1 Year License) $995.00 Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:
USB Key (2 Year License) $1,840.75 Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:
USB Key (3 Year License) $2,636.75 Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:

Training Files (13)

EnglishSpanish (NA)Portuguese (Brazilian)Chinese (Mandarin)

Title	Type	Time/Pages	Language
Johnny the Bagger Video with graphics and narrator	Full Video	17:26 min	English	Demo
Johnny the Bagger - Facilitator Guide Facilitator Guide	Workshop Material	41 pages	English	Demo
Johnny the Bagger - Facilitator Resources Facilitator Resources	Workshop Material	40 pages	English	Demo
Johnny the Bagger - Script As Produced Script	Workshop Material	19 pages	English	Demo
Johnny the Bagger - Workshop PPT Workshop PowerPoint	Workshop Material	–	English	Demo
Johnny - Applied Learning Workbook Participant Materials	Additional Material	59 pages	English	Demo