Video Program (ILT) ID: 923

Johnny the Bagger® - Short Version

Customer Loyalty

This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

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English
Johnny the Bagger7 min
Full Video

Johnny the Bagger

Video with graphics and narrator
Johnny the Bagger - Self Study Task4 pages
Workshop Material

Johnny the Bagger - Self Study Task

Self-Study Task
Johnny the Bagger - Video Observation Form3 pages
Additional Material

Johnny the Bagger - Video Observation Form

Participant Materials

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

USB Keys: 

Additional Information

Based on the work of noted author and speaker, Barbara Glanz, Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.

More From the Series: Johnny the Bagger®: A True Story of Customer Service™

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Category & Details

Also Available as

Johnny the Bagger: A True Story of Customer Service™ (eLearning Signature)
Signature Course
Johnny the Bagger: A True Story of Customer Service™ (eLearning Signature)

Topics

Competencies

  • Building Customer Loyalty

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