Johnny the Bagger® - Short Version
This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Learning Path & Details
- Building Customer Loyalty
Training Files (3)
|Full Video||07:19 min||English||Demo|
|Workshop Material||4 pages||English||Preview|
|Additional Material||3 pages||English||Preview|
Trainer Comments: Based on the work of noted author and speaker, Barbara Glanz, Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
Explore the Program: Johnny the Bagger®: A True Story of Customer Service™