Let Me Make Myself Perfectly Clear
Understaning & Helping the Angry Customer
Meeting a customer's needs without going against company policy.
Learning Path & Details
- Personal Performance
- Type: Video Vignettes
- Audience: Employees / Staff
- Available As: Download, USB, USB-2YR, USB-3YR
Suggested Industry Usage
Competencies
- Building Customer Loyalty
Buying Options
Training Files (2)
Additional Information
Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.