Let's T.A.L.K.™ Navigating Difficult Workplace Discussions

Mastering Difficult Workplace Conversations

Tackling difficult conversations is hard for just about everyone… especially when it comes to the trickier workplace issues that seem to pop up when you least expect it. Let's T.A.L.K.™ Navigating Difficult Workplace Discussions is designed to assist managers and supervisors in dealing with difficult workplace situations. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to- use, four-step process for working through the employee situation.

Competencies

  • Ensuring Professional and Compliant Behavior
  • Inspiring and Motivating Your Workforce
  • Leading and Managing for Peak Performance

Learning Objectives

  • Learn to tell employees exactly how they see the performance situation.
  • Understand the importance of asking for feedback from difficult direct reports.
  • Learn to lead toward a solution.
  • Master the concept of keeping at it until it sticks.

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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USB Key (3-Year License) $2,695.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.
USB Keys: 

Also Available as: eLearning - Signature

Let's T.A.L.K.™ Navigating the Difficult Discussions (eLearning)

Let's T.A.L.K.™ Navigating the Difficult Discussions (eLearning)

Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.

Training Files (53)

TitleTypeTime/PagesLanguage
Let's T.A.L.K.™
Video with graphics and narrator
Full Video12:34 min EnglishDemo
I'm Not Signing That
Video with graphics and narrator
Video Vignette02:16 min EnglishDemo
It's Not My Fault
Video with graphics and narrator
Video Vignette02:53 min EnglishDemo
When They Just Don't Care
Video with graphics and narrator
Video Vignette02:03 min EnglishDemo
You Can't Believe Anything They Say
Video with graphics and narrator
Video Vignette03:01 min EnglishDemo
You're Doing a Great Job, But...
Video with graphics and narrator
Video Vignette02:13 min EnglishDemo
Let's T.A.L.K.™
Discussion Guide
Workshop Material42 pages EnglishDemo
Let's T.A.L.K.™
Participant Materials
Workshop Material18 pages EnglishDemo
Let's T.A.L.K.™
Self-Study Guide
Workshop Material21 pages EnglishDemo
Let's T.A.L.K.™
As Produced Script
Workshop Material15 pages EnglishDemo
Let's T.A.L.K.™ Presentation
Workshop PowerPoint
Workshop Material9 pages EnglishDemo

Additional Information

Understanding the feedback process in theory and actually sitting across from an employee and following through are two very different things. If employees always behaved the way they do in training videos, life would be easy. Unfortunately, people don’t always respond predictably, and knowing how to handle difficult situations is imperative for holding on to good employees.

"The T.A.L.K. program truly complimented my workshop - Optimizing Performance Management for Employee Engagement.  I needed some scenarios or case studies, but when I found the T.A.L.K. video it answered the call and gave our managers ways for informing a person who was not meeting the requirements of the job or that their behavior was inappropriate.  Very well received."
-- Oliver Allen, TADS

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