Let's T.A.L.K.™ Navigating Difficult Workplace Discussions
Mastering Difficult Workplace Conversations
Tackling difficult conversations is hard for just about everyone… especially when it comes to the trickier workplace issues that seem to pop up when you least expect it. Let's T.A.L.K.™ Navigating Difficult Workplace Discussions is designed to assist managers and supervisors in dealing with difficult workplace situations. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to- use, four-step process for working through the employee situation.
Learning Path & Details
- Type: Off-The-Shelf Video Program (ILT)
- Audience: Managers / Supervisors
- Available As: Download, USB, USB-2YR, USB-3YR
Suggested Industry Usage
- Ensuring Professional and Compliant Behavior
- Inspiring and Motivating Your Workforce
- Leading and Managing for Peak Performance
- Learn to tell employees exactly how they see the performance situation.
- Understand the importance of asking for feedback from difficult direct reports.
- Learn to lead toward a solution.
- Master the concept of keeping at it until it sticks.
Training Files (53)
|Full Video||12:34 min||English||Demo|
|Video Vignette||02:16 min||English||Demo|
|Video Vignette||02:53 min||English||Demo|
|Video Vignette||02:03 min||English||Demo|
|Video Vignette||03:01 min||English||Demo|
|Video Vignette||02:13 min||English||Demo|
|Workshop Material||42 pages||English||Demo|
|Workshop Material||18 pages||English||Demo|
|Workshop Material||21 pages||English||Demo|
|Workshop Material||15 pages||English||Demo|
|Workshop Material||9 pages||English||Demo|
Understanding the feedback process in theory and actually sitting across from an employee and following through are two very different things. If employees always behaved the way they do in training videos, life would be easy. Unfortunately, people don’t always respond predictably, and knowing how to handle difficult situations is imperative for holding on to good employees.
-- Oliver Allen, TADS